topic Re: Mystery texts in Other Devices

Mystery texts

Anonymous — Wed, 04 Jan 2017 11:00:26 GMT

I tried unsuccessfully to resolve this on live chat. I forwarded a text to my partner, she never got it. My bill shows 3 simultaneous charges for texts to a US landline, her daughters number, but my partner's name against it. No such texts showing as sent on messaging. Not a lot of money but seems totally bizarre. Phone is Lumia 650 on O2 pay monthly. Any ideas?!

Re: Mystery texts

jonsie — Wed, 04 Jan 2017 11:11:47 GMT

I can only think you have the numbers linked in your contacts. Live chat really can't help with this, Much better to call customer service.

Re: Mystery texts

MI5 — Wed, 04 Jan 2017 11:27:43 GMT

I don't suppose they share the same Windows ID at all?

Re: Mystery texts

Anonymous — Thu, 05 Jan 2017 15:27:04 GMT

Thanks guys good bit of lateral thinking! I found a second profile for my partner and lo and behold the number in question was there as a mobile. Solved!

Re: Mystery texts

Toby — Thu, 05 Jan 2017 16:00:34 GMT

@Anonymous wrote:
Thanks guys good bit of lateral thinking! I found a second profile for my partner and lo and behold the number in question was there as a mobile. Solved!

Mystery solved! Good to hear @Anonymous and welcome to the forum.

Well done @jonsie and @MI5