topic Re: Deleted! in Other Devices

Deleted!

Anonymous — Tue, 28 Oct 2014 15:56:47 GMT

Hello

When I delete on my Nokia 625, then they are truly deleted!

Why don't deleted messages go into the appropriate folder (i.e. 'Deleted') thus giving me a chance to retrieve?

Sometimes I delete in error... I am only human (so I'm told...)

Thanks in anticipation. (don't delete me...)

Re: Deleted!

jonsie — Tue, 28 Oct 2014 16:01:25 GMT

If your email account has been set up correctly then deleting items should send them to the deleted folder. Have a look at the settings on your PC.

Re: Deleted!

Anonymous — Tue, 28 Oct 2014 16:07:04 GMT

What email provider do you use.

Some IMAP mail settings delete from the server but I think can be set no to.

Re: Deleted!

MI5 — Tue, 28 Oct 2014 16:12:16 GMT

Deleting from server still puts them in a deleted folder for 30 days.
It might be that you just can't see this folder on your phone as it's usually marked as imap trash on the PC.

Re: Deleted!

Anonymous — Tue, 28 Oct 2014 16:13:24 GMT

If this is SMS messages you are deleting, then its standard practice for them to just be deleted. Just make sure that you realy want to delete the messages before you do it!

However, I have read of an SMS Backup app that automatically backs up all of your SMS to Skydrive.

If this is emails, then they should go into a deleted items folder which you should be able to access via the browser or on your PC.

Re: Deleted!

Anonymous — Wed, 29 Oct 2014 11:06:53 GMT

Thanks for your input

However, the problem still exisits.

It is in my emails. I am with AOL and there is no indication how my emails are set up or indeed how I can set them up, on neither my phone or my computer.....?

There are 'deleted' folders, but nothing ever goes into them when I delete!

Any ideas?

Re: Deleted!

MI5 — Wed, 29 Oct 2014 12:13:51 GMT

I stopped using AOL years ago because of problems but there should be a settings page in the online webmail.

Re: Deleted!

jonsie — Wed, 29 Oct 2014 12:18:11 GMT

There was when I used aol. You could designate a folder into which deleted items were sent or the option to be deleted immediately and permanently.

Re: Deleted!

MI5 — Wed, 29 Oct 2014 12:20:55 GMT

Standard for all webmail I believe jonsie.....?

Re: Deleted!

jonsie — Wed, 29 Oct 2014 12:25:25 GMT

It is but the op says it's not available on his pc so maybe something has changed on aol? Unlikely to be honest, the option should still be there.

Re: Deleted!

Anonymous — Wed, 29 Oct 2014 12:28:30 GMT

From http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=187627 :

Deleting an email from the Recently Deleted folder will delete the email permanently.
Deleted mail will remain in the Recently Deleted folder for only 24 hrs after which it will be permenantly deleted.

Important: The number of days an email stays in your mailbox depends on the type of mailbox you use and the folder in which you save the email.

Re: Deleted!

jonsie — Wed, 29 Oct 2014 12:33:09 GMT

Thanks for that @Anonymous though that infers that the deleted items can and should go into the deleted folder irrespective of how long they remain there.

Re: Deleted!

Anonymous — Wed, 29 Oct 2014 12:38:30 GMT

Oops, sorry, i did mean to post more on that last post!

Basically, where I was going with that is...has the OP been checking for deleted emails after the 24 hour limit? have they also checked that this is the correct behaviour when deleting an email on their PC?

Re: Deleted!

Anonymous — Wed, 29 Oct 2014 13:20:26 GMT

Wow, you use AOL for email??! Have you tried logging onto the AOL webmail and seeing if you can see your deleted messages? I assume you have selected to sync your deleted items folder from 'show all folders' list? It might be easiest to remove the email account on your phone and re-create it. They use IMAP and it can cause local sync issues.

Re: Deleted!

Anonymous — Wed, 29 Oct 2014 13:30:07 GMT

@Anonymous wrote:
Wow, you use AOL for email??!

Whats wrong with that? I still use my Compuserve account and my Geocities webpage still gets 50 visitors a month!!!

Nah, just kidding!

Re: Deleted!

Anonymous — Wed, 29 Oct 2014 15:45:10 GMT

Thanks again

Look, ok, I'm a Luiddite. I don't like changes... Still wear a wind-up watch...

I joined AOL 10 years ago, and I'm still there (though now it's through TalkTalk.Don't ask.

All I know is, that when I press 'delete' BY MISTAKE as I sometimes do, it is gone immediately. Already. Vanished. Ethered. Irretrievable.

Speak to me simply :~(

Re: Deleted!

Anonymous — Wed, 29 Oct 2014 15:53:36 GMT

Nothing wrong with liking how things work just simply. 😄

Do you have anyone with a little more experience that could look through your system and folders.