topic Re: Nokia lumia in Other Devices

Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:00:25 GMT

Just received a new sim with cradle to change from pay as you go to monthly contract, tried to put the sim in and it would not fit as I removed it it snapped off the prongs now I can't even put my old sim in:( any ideas

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:07:02 GMT

Pop to your local O2 store and they will sim swap for you.

Moves your tariff and number to the correct account specific SIM card.

Payg SIM cards hold different info to pay monthly ones.

Re: Nokia lumia

MI5 — Sat, 09 Aug 2014 20:07:22 GMT

Which "prongs" have snapped exactly?

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:08:00 GMT

Are you saying the SIM card has snapped or the cradle in the phone?

Re: Nokia lumia

MI5 — Sat, 09 Aug 2014 20:08:41 GMT

I think the phone Damien - asked for clarification....?

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:09:14 GMT

I think so too 😞

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:12:41 GMT

Possibly a SIM card adapter !

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:12:58 GMT

But now even the original sim won't slide in, it feels like something is obstructing it all because of this silly cradle they sent that didn't fit. Feel so angry they should have just sent through the micro chip like they did for my husband.

Re: Nokia lumia

MI5 — Sat, 09 Aug 2014 20:14:37 GMT

You can usually push the middle out of the sim to obtain a micro sim.
Is the cradle broken and stuck in the phone?

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:14:54 GMT

So what sim did they send you was it a nano one even smaller then the micro?

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:15:24 GMT

It's the prongs in the phone where the sim slides along. The cradle wasn't sliding in, it didn't feel right and was only half way in so I gently removed it but it was a little stuck and the end result was 1or 2 broken prongs:(

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:16:44 GMT

Which lumia is it?

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:16:47 GMT

I'd go into your O2 store tomorrow.

A guru may be able to help.

Re: Nokia lumia

MI5 — Sat, 09 Aug 2014 20:16:51 GMT

Oh dear 😞
It's going to have to go in for repair now I'm afraid - At least a sim tray isn't an expensive job to do though....

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:18:09 GMT

You can buy replacement sim trays yourself

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:18:13 GMT

The new sim was smaller than the micro holder, they provide 2 size cradles unlike the pop out sims that come in 2 sizes, that's what my husband had and we had no problem at all. This cradle is black and you just pop the sim on top!

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:19:04 GMT

Yes. Managed to get both out of the phone but that is why the prong has snapped.

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:19:46 GMT

It's the 630

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:19:48 GMT

Thsts a SIM card adapter as I suggested I believe.

Re: Nokia lumia

Anonymous — Sat, 09 Aug 2014 20:20:11 GMT

So it sounds like they have sent you a Nano sim are you sure it's not just the adaptor that has broken can you not pick it out