topic Puk code in Other Devices

Puk code

Anonymous — Thu, 03 Jul 2014 22:31:18 GMT

I have blocked my sim and the website is saying it does not have a puk for my number, strange since I have had the same number with O2 for years. There is no one to help at this time can anyone here help? I have a lumia 925

Re: Puk code

jonsie — Thu, 03 Jul 2014 22:38:57 GMT

It's always been a bit of an anomaly on the website that certain numbers aren't available. If you have access to My O2 you can find the PUK there.

The only other alternative is to call customer service tomorrow or use online chat when available.

Re: Puk code

Anonymous — Thu, 03 Jul 2014 22:59:49 GMT

Thanks for that suggestion I have found the number and am up and running again

Re: Puk code

jonsie — Thu, 03 Jul 2014 23:01:21 GMT

Good news. Write the number down, it will always stay the same for that simcard

Re: Puk code

Cleoriff — Fri, 04 Jul 2014 06:36:59 GMT

Can I ask a question here please?

I know a PUK code is a Pin unlock code relevant to your sim.

As I understand it, you have to type this in EVERY time you turn on your phone?

I see its meant to be an extra security measure...

Surely its only useful if the phone is in your possession? If your phone gets stolen, then I would imagine someone would just put a new sim in it.??

(I suppose what I am really asking is...what is the point of it?)

Re: Puk code

MI5 — Fri, 04 Jul 2014 07:07:10 GMT

A PUK is a bit different to a sim PIN.
What you are talking about is a sim PIN which prevents anyone from running up a huge bill on your account if your phone gets lost or stolen.
As you say it won't stop your phone been used but will protect your account.

Re: Puk code

Cleoriff — Fri, 04 Jul 2014 07:17:04 GMT

Thanks for that explanation:smileyhappy:

Re: Puk code

aldaweb — Fri, 04 Jul 2014 08:18:31 GMT

For clarification @Cleoriff the SIM PIN is the pin you need to enter each time you wake your phone, the PUK is a code you need to enter if you've entered the SIM PIN wrongly too many times.

Re: Puk code

Anonymous — Fri, 04 Jul 2014 08:41:10 GMT

Hi @Cleoriff You might also like to see http://www.o2.co.uk/puk/ where you can enter your mobile number and obtain the PUK number for it.

As I have just learned from @MI5 using the PUK will unblock the SIM but the user will still be required to enter any sim pin that has been set.

Gerry

Re: Puk code

anticpated — Fri, 04 Jul 2014 09:06:41 GMT

This is why I prefer using a Phone Lock as a SIM can be easily be removed and if it is like mine and be used on almost any network, the PUK code would be pretty pointless. On the Android platform at least, there is no way to really guess the passcode - you get locked after 5/10 attempts. And since most of us will have our data synchronised with Giggle, any data will be retained remotely even after a user wipe.

Of course, a locked bootloader will prevent any third-party hacking to a certain degree & only those skilled in the ways of Shimi Hackaphoney will be able to do anything about it. Of course, I never realised this was the Nokia forum....umm...yup. Blackberry and Microsoft use different systems and as they're closed source your data should be protected.

Re: Puk code

Cleoriff — Fri, 04 Jul 2014 09:15:36 GMT

@Anonymous wrote:
Hi @Cleoriff You might also like to see http://www.o2.co.uk/puk/ where you can enter your mobile number and obtain the PUK number for it.
As I have just learned from @MI5 using the PUK will unblock the SIM but the user will still be required to enter any sim pin that has been set.
Gerry

I see that @Anonymous but my point was...if the phone got stolen and the sim removed...surely the phone could still be used with a new sim?

Re: Puk code

MI5 — Fri, 04 Jul 2014 09:20:59 GMT

@Cleoriff wrote:
I see that @Anonymous but my point was...if the phone got stolen and the sim removed...surely the phone could still be used with a new sim?

Correct - a SIM pin protects the sim (ie your account)

a phone pin protects the phone.

Re: Puk code

jonsie — Fri, 04 Jul 2014 10:49:31 GMT

I use sim lock and phone lock.

I've always been against the PUK being available on the website, readily accessed by anyone. If a phone is only protected by sim pin then it's useless protection if the PUK is public.

It is available via My O2 and to me, that and customer service should be the only outlet to obtain your PUK.

My view only I expect but people need to use a phone lock as well as sim lock.