topic Re: o2 email on kindle fire hd problem in Other Devices

o2 email on kindle fire hd problem

Anonymous — Fri, 18 Apr 2014 14:19:12 GMT

hi, having a problem downloading emails to my kindle fire. it downloads the header but not the body, just goes busy then timesout... i can send ok. any ideas?

Re: o2 email on kindle fire hd problem

Anonymous — Fri, 18 Apr 2014 15:04:33 GMT

Hi and welcome.

Do you use O2 as your e mail provider as it's now no longer a service provided by O2 from 1/11/13. O2 e mail and broadband services has been shutdown and taken over by Sky.

http://helpforum.sky.com/t5/Broadband-Setup-Connection-WiFi/Email-accounts-from-O2/ta-p/1490659

You may need to set up an alternative such as Hotmail and enter that e mail address details into your device.

Check the settings both within the device and the providers settings too.

You could try K-9 mail App.

From the Amazon Kindle Forum.

Hello.

I am sorry you are having difficulty retrieving emails through your Fire Email application. You may have the incoming server information input incorrectly. I am going to provide you some troubleshooting steps for you that may address your issue.

1. Open the Email app on Kindle Fire
2. Tap the e-mail account
3. Tap the menu button and Select "settings"
4. Tap "Incoming server"
5. Visit http://www.amazon.com/gp/help/customer/display.html?nodeId=200830370
6. Verify the following information is correct:
IMAP/POP Server
Security Type
Authentication Type
Port
If your provider isn't listed, contact your e-mail server provider for POP3/IMAP settings.

7. Correct any errors in the settings and tap "Next", you will be returned to the home-screen.

8. Re-open the Fire Email application and the correct account to see if you are able to retrieve emails.

If the issue persists or if you require further assistance, please feel free to contact us here at Amazon Kindle Customer Support: http://www.amazon.com/kindlesupport

I hope this helps!

Re: o2 email on kindle fire hd problem

MI5 — Fri, 18 Apr 2014 16:35:41 GMT

Is this on WiFi?

Re: o2 email on kindle fire hd problem

Anonymous — Fri, 18 Apr 2014 16:42:13 GMT

The fire Hd is only wifi

Re: o2 email on kindle fire hd problem

MI5 — Fri, 18 Apr 2014 16:45:04 GMT

Thought so.. it's the WiFi connection failing....

Re: o2 email on kindle fire hd problem

Anonymous — Fri, 18 Apr 2014 16:46:10 GMT

Is that a known problem mi5

Re: o2 email on kindle fire hd problem

MI5 — Fri, 18 Apr 2014 16:49:04 GMT

It must be if I know about it

Re: o2 email on kindle fire hd problem

Anonymous — Fri, 18 Apr 2014 16:49:47 GMT

Very good