topic Re: Nokia Lumia 620 factory re-set time? in Other Devices

Nokia Lumia 620 factory re-set time?

Anonymous — Mon, 07 Oct 2013 13:00:02 GMT

HELP! My speaker wasn't working at all couldn't hear my phone ring or hear anything when I dialled out so did a factory re-set before sending it back but that's been going on for 2 hours now, seems like a really long time.

Anyone how long it should or will take?

Re: Nokia Lumia 620 factory re-set time?

MI5 — Mon, 07 Oct 2013 13:13:24 GMT

If you have got to the spinning cogs stage just let it run.... It's not normally too long but I have known some say it takes quite a few hours sometimes.....

Re: Nokia Lumia 620 factory re-set time?

Anonymous — Mon, 07 Oct 2013 13:18:27 GMT

Thank you, will just leave it then.

Re: Nokia Lumia 620 factory re-set time?

Anonymous — Mon, 07 Oct 2013 17:24:39 GMT

How did you get on with this @Meglever ?

Re: Nokia Lumia 620 factory re-set time?

Anonymous — Mon, 07 Oct 2013 17:27:59 GMT

Hopefully it finished, but sounded like it had stalled.

Could leave the OP needing to do a full software restore, hopefully not!

Re: Nokia Lumia 620 factory re-set time?

MI5 — Mon, 07 Oct 2013 18:15:21 GMT

Not an option on Windows phones for the average user.... A factory reset is all you can do.

Re: Nokia Lumia 620 factory re-set time?

Anonymous — Mon, 07 Oct 2013 18:43:54 GMT

@MI5 wrote:
Not an option on Windows phones for the average user.... A factory reset is all you can do.

Nokia Care Suite is always an option and not difficult to use.

Re: Nokia Lumia 620 factory re-set time?

MI5 — Mon, 07 Oct 2013 19:19:34 GMT

Did you ever have any luck with NCS?
I haven't.... Maybe it's me but I find it most unfriendly 😞

Re: Nokia Lumia 620 factory re-set time?

Anonymous — Mon, 07 Oct 2013 19:27:19 GMT

@MI5 wrote:
Did you ever have any luck with NCS?
I haven't.... Maybe it's me but I find it most unfriendly 😞

Only tried it a handful of times to debrand handsets but seemed to do the trick when called upon.

There is something else I used for later Lumia's - just trying to remember what it was!

*edit* must have only been ncs as seems there is nothing else!

Re: Nokia Lumia 620 factory re-set time?

Anonymous — Mon, 07 Oct 2013 20:11:43 GMT

Not good, the cogs are still turning! Will have to take it into the store tomorrow.

Re: Nokia Lumia 620 factory re-set time?

MI5 — Mon, 07 Oct 2013 20:13:54 GMT

You can try NCS to reload the firmware as suggested above if you wish....
http://www.windows8downloads.com/win8-nokia-care-suite-nqccllvx/