topic Re: network coverage in Pay Monthly

network coverage

Anonymous — Fri, 31 Jul 2015 14:27:55 GMT

there seems to be some hassle o2 network cover wise in the north west of northern ireland, any reason why???

Re: network coverage

Bambino — Fri, 31 Jul 2015 14:41:31 GMT

Put your post code in here and you'll get a better picture as to what's going on in your local area: http://status.o2.co.uk/

Re: network coverage

jonsie — Fri, 31 Jul 2015 14:51:06 GMT

If nothing is showing then download the network app and report it.

Re: network coverage

MI5 — Fri, 31 Jul 2015 15:22:32 GMT

We wouldn't know any more than you can find out for yourself on the status page mate.

Re: network coverage

MarkMark14 — Fri, 31 Jul 2015 17:47:59 GMT

O2 doesn't seem to be working in New York USA for mobile reception. both phones are 'no service'!

Re: network coverage

MI5 — Fri, 31 Jul 2015 17:56:10 GMT

Do a manual network selection and choose a different network.

Re: network coverage

Cleoriff — Fri, 31 Jul 2015 18:20:53 GMT

In NYC the main networks are T-Mobile or AT&T so try and select either of those...

Re: network coverage

MI5 — Fri, 31 Jul 2015 18:47:03 GMT

I believe our US comrade @Bambino uses T-Mob.....?

Re: network coverage

blissgirl — Fri, 31 Jul 2015 19:10:26 GMT

Yep I used t-moble when I was in usa or AT&AT

Re: network coverage

Bambino — Fri, 31 Jul 2015 20:21:10 GMT

If you're in NY and roaming using the O2 network the affiliate is AT&T. I use T-Mobile when I'm in the US, but it's with a T-Mobile sim in an unlocked phone. Roaming with an O2 sim using a US network is very expensive. You will come back to the UK and face a very hefty bill, which is why I use T-Mobile over there. If I need to call the UK I use Skype over WiFi.

Re: network coverage

Anonymous — Fri, 31 Jul 2015 22:09:09 GMT

No reception in Armagh NI either. In fact, I'm a good 15 miles from the border but I was getting O2.ie for a while. Even with a Boostbox, I can't send any messages and it keeps switching between No Service and full bars, yet can't do anything.

Also, status.o2.co.uk and the Coverage Checker don't work on the website, they won't even load!

Re: network coverage

perksie — Fri, 31 Jul 2015 23:44:02 GMT

@Anonymous-Campbell wrote:
No reception in Armagh NI either. In fact, I'm a good 15 miles from the border but I was getting O2.ie for a while. Even with a Boostbox, I can't send any messages and it keeps switching between No Service and full bars, yet can't do anything.

Also, status.o2.co.uk and the Coverage Checker don't work on the website, they won't even load!

Status checker working ok for me and says they'll be working on the mast soon:

Live results for Armagh, Northern Ireland, County Armagh

Our network is currently working fine
We'll be carrying out some maintenance on our phone masts in this area on the 07 August.
Updated 00:30 (refreshed hourly). Recent faults might not show yet.

Re: network coverage

MI5 — Sat, 01 Aug 2015 01:30:28 GMT

Boost box runs of a broadband connection so maybe unrelated to mobile network?

Re: network coverage

Anonymous — Sat, 01 Aug 2015 08:45:31 GMT

My broadband is working fine so not sure why the Boostbox was not giving out full signal and I was unable to use it.

Frankly this is a disgrace. O2 have been working in Armagh since the end of May and still there is no 4G here, 3G is worse than it used to be and sometimes there is no signal at all. Seriously, what is taking them so long??

Re: network coverage

Cleoriff — Sat, 01 Aug 2015 10:02:50 GMT

Not sure @Anonymous

Have you thought of complaining? I am sure you have done all the status checks

http://www.o2.co.uk/how-to-complain