topic Re: 10 days to refund in Pay Monthly

10 days to refund

Anonymous — Sun, 21 Jun 2015 21:39:39 GMT

So, told by O2 that it would take up to 10 days to get a final bill refund! Why in the era of 2 hour faster payments does it take 10 days to get a refund? Maybe I'll wait 10 extra days to pay the bill on my other phone. O2.....quick to take your money.....slow to pay it back!

Re: 10 days to refund

MI5 — Sun, 21 Jun 2015 21:47:56 GMT

It's usually 14 days so you are lucky

Re: 10 days to refund

Cleoriff — Sun, 21 Jun 2015 21:58:06 GMT

Ahhh the wheels of refunds turn very slowly. ...

Isn't it the same with every big organisation for any type of goods though? I ordered a laptop from Argos....then saw a better deal elsewhere. Rang and cancelled...no problem your money will be back in your account in 10 working days (which is actually 14 with weekends). I argued they took it from my account immediately...all to no avail...So damn frustrating..

Re: 10 days to refund

viridis — Sun, 21 Jun 2015 23:10:49 GMT

Gotta make that interest...

Re: 10 days to refund

Cleoriff — Sun, 21 Jun 2015 23:23:09 GMT

@viridis wrote:
Gotta make that interest...

Of course they have....which is what makes it even more annoying

Re: 10 days to refund

jonsie — Mon, 22 Jun 2015 04:35:27 GMT

Refunds are always pushed to the bottom of any priority business, such as corporate lunches, tea breaks, lunchtimes, management meetings etc.

Re: 10 days to refund

Anonymous — Mon, 22 Jun 2015 07:21:35 GMT

Always quick to take your money but slow to return it

Re: 10 days to refund

gindygoo — Mon, 22 Jun 2015 09:48:22 GMT

If u search this forum, you'll see countless others saying the same thing..! As stated though, it's not only O2 who's like this..

Re: 10 days to refund

jonsie — Mon, 22 Jun 2015 09:51:05 GMT

Jessie J......price tag!