topic Contract renewal date in Pay Monthly

Contract renewal date

Anonymous — Mon, 22 Jun 2015 09:38:35 GMT

Because of my contract renewal date bring 30th May 2015, I can just leave and try a new supplier, ? Just sick of all the network problems and no answer or solutions, DN14 7, AREA

Re: Contract renewal date

MI5 — Mon, 22 Jun 2015 09:42:19 GMT

Yes, you only need to give 30 days notice.
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Re: Contract renewal date

Cleoriff — Mon, 22 Jun 2015 09:46:11 GMT

And if you want to take your number with you to a new network

http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/544270#U544270

(your pac is only valid for 30 days)

Re: Contract renewal date

gindygoo — Mon, 22 Jun 2015 09:46:41 GMT

Hi,

Yes you'll need to pay a final months bill, but you can now leave without further penalty.

Be sure to leave your direct debit in place until your balance is zero.

Good luck in your new network.

Re: Contract renewal date

Anonymous — Mon, 22 Jun 2015 09:54:14 GMT

Can I just hope into a shop get a new contract from somebody else and let them deal with it as I am not in a contract with O2 as my contract sate has passed

Re: Contract renewal date

jonsie — Mon, 22 Jun 2015 09:58:06 GMT

No you need to deal with it yourself. Get a PAC from o2 and give it to your new network. Once used it will automatically end the contract with o2 and they will produce a final bill.

Re: Contract renewal date

MI5 — Mon, 22 Jun 2015 10:01:20 GMT

Your contract doesn't end until you give 30 days notice.
If you don't cancel it, it will continue to roll on month by month.