topic Re: Changing auto top up amount in Pay Monthly

Changing auto top up amount

Anonymous — Sat, 13 Jun 2015 11:09:56 GMT

I have been looking for two days now to try and change my monthly amount, can anyone point me to the right place.

Re: Changing auto top up amount

MI5 — Sat, 13 Jun 2015 11:11:57 GMT

Calling 4445 is probably the easiest way.

Re: Changing auto top up amount

Cleoriff — Sat, 13 Jun 2015 11:15:45 GMT

@MI5 wrote:
Calling 4445 is probably the easiest way.

Absolutely right...but in the interim and if you need extra immediately...get a top up voucher pro-tem...

Re: Changing auto top up amount

Cleoriff — Sat, 13 Jun 2015 11:17:40 GMT

@MI5 wrote:
Calling 4445 is probably the easiest way.

@MI5 could this be changed via My O2? Genuine question...:smileywink:

Re: Changing auto top up amount

Anonymous — Sat, 13 Jun 2015 11:19:26 GMT

Thanks for the speedy replys

Re: Changing auto top up amount

Anonymous — Sat, 13 Jun 2015 11:19:39 GMT

Hi there @Anonymous

You have to do it Online as customer services cannot make any changes on the O2 auto top-up

You need to go back to my O2 and find "Regular Top up" and then edit the amount.

Hope this helps

Re: Changing auto top up amount

Cleoriff — Sat, 13 Jun 2015 11:20:35 GMT

@Anonymous wrote:
Thanks for the speedy replys

Not at all...Hope we helped @Anonymous

Re: Changing auto top up amount

James999 — Tue, 18 May 2021 08:27:16 GMT

I’m trying to change my auto top up amount each month but the app doesn’t appear to let me do this? Logging on online let’s me create a top up, but not change amount of an existing top up. Does anyone know how I do this?

Re: Changing auto top up amount

Cleoriff — Tue, 18 May 2021 10:00:34 GMT

@James999

Give O2 a call on 4445.