topic Re: So man scam in Pay Monthly

So man scam

Anonymous — Fri, 27 Mar 2015 16:49:04 GMT

I have been charged £30 for entering a competition that I had no idea I was entering . I received 2 texts to tell me I had been charged £30. There was an email with the word help next to it which I promptly mailed . I received a call later that day in response to the email . I explained I didn't authorise the charges to which she replied I did and the conversation just went on I took her name the company address and the managing directors name . Now I have to try to get my money back . I have contacted O2 but have to wait 3-5 days for response . I can see I'm not alone in this Scam something really needs to be done to stop this .

Re: So man scam

MI5 — Fri, 27 Mar 2015 16:51:41 GMT

These things are regulated by Phonepayplus. You need to report it to them http://www.phonepayplus.org.uk/

Re: So man scam

Anonymous — Fri, 27 Mar 2015 17:07:08 GMT

You need to be careful I almost fell for this ... there is websites that I make money from (click and reward ) and fill out surveys on. Some of these sites have adverts or offers that say win a free phone e.c.t just put in ur e-mail and phone number. It then has a check box to tick and in small writing it says you are signing up to a service and will revive x number of txt costing usually x £.
All I can say is be careful and read everything carefully if it was this that in fact got you?

Hope you get the money back anyway ....
@least u have sent stop to there number so u won't incure any more charges.

Re: So man scam

Anonymous — Fri, 27 Mar 2015 17:17:47 GMT

@Anonymous sending stop does not work every single time, there have been cases of where people are still having ,obey taken even after doing this

Re: So man scam

Anonymous — Fri, 27 Mar 2015 17:28:51 GMT

@Anonymous yeah but if you incure any more charges after that then o2 can clearly see you have sent stop to them and wish not to revive any more and can reverse them ,block them and report it appropriately. It may take a few more phonecalls ofcause.

Re: So man scam

Anonymous — Fri, 27 Mar 2015 17:31:02 GMT

As far as I'm aware texts cannot be blocked & these subscription types run on auto diallers

Re: So man scam

Anonymous — Fri, 27 Mar 2015 23:23:16 GMT

Hi
No I've not got my money back yet 😞
There wasn't an option to text stop as it wasn't a 5 digit text thing.
I've googled socman and there are so many people that have been scammed out of money.

Re: So man scam

Anonymous — Fri, 27 Mar 2015 23:23:59 GMT

Socman scam

Re: So man scam

MI5 — Fri, 27 Mar 2015 23:36:41 GMT

If this is a UK based company I will guarantee they will reimburse you, however, if it is based elsewhere in the World you can pretty much kiss it goodbye !

Re: So man scam

Cleoriff — Fri, 27 Mar 2015 23:42:06 GMT

@MI5 wrote:
If this is a UK based company I will guarantee they will reimburse you, however, if it is based elsewhere in the World you can pretty much kiss it goodbye !

Socman features a lot on other mobile phone forums... Socman.. MobileMagic and ImpulsePay

http://community.ee.co.uk/t5/My-Bill/MobileMagic-SocMan-ImpulsePay-scam/td-p/190375

Re: So man scam

Anonymous — Sat, 28 Mar 2015 09:09:31 GMT

Based in London , but she was adamant on the phone I clicked the button to accept charges. But there's no way I would have done this if I could clearly see the charge .

Re: So man scam

Anonymous — Sat, 28 Mar 2015 10:28:07 GMT

Hi there

Do you still have any texts sent by them> If so what is the number/code that is sending them?

Re: So man scam

MI5 — Sat, 28 Mar 2015 13:44:25 GMT

@Anonymous wrote:
Based in London , but she was adamant on the phone I clicked the button to accept charges. But there's no way I would have done this if I could clearly see the charge .

If they refuse to refund you just tell them you are going to file a complaint with PPP, which will likely change their mind.

Re: So man scam

jonsie — Sat, 28 Mar 2015 15:02:44 GMT

Do let us know how you get on with this.

Re: So man scam

Anonymous — Sat, 28 Mar 2015 17:53:59 GMT

Yes I still have the texts they sent me but no number it just says receipt 😔

Re: So man scam

Anonymous — Sun, 29 Mar 2015 11:51:32 GMT

If there is no short code chances are it's not a subscription based service.

I have come across this company before...Do you even know what you have done to enter the competition? Usually they use pop ups...does that ring any bells?

Anyway, you can ask CS to put a premium bar on just in case.

As for the charges,I would suggest you call them back again. Make it very clear that you did not knowingly entered any competitions, if you did enter it the information was not visible or available which breaches the current regulations. They will more than likely try to convince you again that u have done it but just stay firm and pressure them into a corner with something like, "so your final answer is no refund, because If that is the case then I need to know so that I can pursue the matter legally and also notify Phonepayplus. It has worked in the past...It's worth a try...

Re: So man scam

gindygoo — Mon, 30 Mar 2015 06:58:46 GMT

Definitely threaten them with PPP, be prepared to carry out that threat too!

Good luck, and let us know what happens please.

Charlie.