topic Re: Experia Z3 - Data usage in Pay Monthly

Experia Z3 - Data usage

battenburgone — Sat, 24 Jan 2015 15:22:30 GMT

I've had a Z3 since the end of November; I'm on 500m of data but since I've had it, it's all getting used up too quickly?? I've gotthings set to 'restrict bacckground data', so it only does downloads and updates when I'm on wi-fi, but it still gets used! I don't go on anything different to my previous phone and I don't play games or have loads of apps. Anyone know what I'm doing wrong/missing?

Re: Experia Z3 - Data usage

Anonymous — Sat, 24 Jan 2015 15:28:47 GMT

hi @battenburgone

have gone to about phone>Usage info settings ?

Re: Experia Z3 - Data usage

Cleoriff — Sat, 24 Jan 2015 15:29:04 GMT

We have a couple of Sony Experts on here @viridis and @MI5 I am sure they will be here to answer soon...

Re: Experia Z3 - Data usage

Anonymous — Sat, 24 Jan 2015 15:32:24 GMT

500mb is not a great deal of Data Allowance in the grand scheme of things regarding how a smartphone always wants to connect to the Networks services.

Have you considered perhaps looking at increasing your allowance via http://www.o2.co.uk/myo2

Re: Experia Z3 - Data usage

viridis — Sat, 24 Jan 2015 15:35:12 GMT

If you got to settings, data usage. It will tell you which application is using the data and allow to adjust those apps settings to lower the data requirements.

Re: Experia Z3 - Data usage

Anonymous — Sat, 24 Jan 2015 15:39:50 GMT

Do you use Facebook? Have you got videos set to auto play? Uses a huge amount of data

Re: Experia Z3 - Data usage

MI5 — Sat, 24 Jan 2015 15:57:53 GMT

We need to know what is using data first.
Look as advised above and report back please.

Re: Experia Z3 - Data usage

battenburgone — Sat, 24 Jan 2015 16:34:13 GMT

it looks like Google Chrome and the Faceache, sorry Facebook apps. I'm not sure why though as i have both set to restrict background data.

I don't go on anything now, that I did on my blackberry and I was never anywhere near to limits with that. It only updates anything when I get home and a on the wi-fi.

Re: Experia Z3 - Data usage

MI5 — Sat, 24 Jan 2015 16:40:30 GMT

Faceache will be the video autoplay. You need to go into the app settings and set to off or wifi only.
Chrome could be an extension of faceache when viewing links etc or it could just be down to use.
In chrome settings you can apply data compression to use less data but images and video's will be compromised for quality.

Re: Experia Z3 - Data usage

Anonymous — Sat, 24 Jan 2015 16:57:53 GMT

Yay. I was right. Ruddy Faceache again.

Go into the app (on wifi of course) and go into settings and turn video auto play to off.

Why Facebook think it is acceptable to keep screwing us over with changes is beyond me. But I won't get started on Facebook on here lol

Re: Experia Z3 - Data usage

viridis — Sat, 24 Jan 2015 17:00:22 GMT

It doesn't hurt disabling Facebook with Xperia apps in the app manager settings. Unless of course you really need them.

Re: Experia Z3 - Data usage

battenburgone — Sat, 24 Jan 2015 17:03:02 GMT

sorry, it has to be something else. I've have 'autoplay on wi-fi only' set for over a month 😞

Re: Experia Z3 - Data usage

Anonymous — Sat, 24 Jan 2015 17:04:50 GMT

I would still turn it off. Don't trust Facebook to get anything right

Re: Experia Z3 - Data usage

viridis — Sat, 24 Jan 2015 17:06:01 GMT

How much Data does it show Facebook using tho?
If the phone reports that chrome and Facebook are using the bulk of data then they 100% are using what it says at least.

Re: Experia Z3 - Data usage

jonsie — Sat, 24 Jan 2015 18:30:04 GMT

Facebook is by far the biggest user of data. But also check Chrome settings, especially data usage reporting back to Google.