topic Re: Internet problem in Pay Monthly

Internet problem

Anonymous — Sun, 18 Jan 2015 18:05:38 GMT

I bought a Sim today and activated it. But Internet is working...how Cani I fix it?

Re: Internet problem

jonsie — Sun, 18 Jan 2015 18:11:43 GMT

Try texting ACTIVE to 2020, save the settings sent to you and reboot the phone.

If that doesn't work we need more info re type of phone and tariff.

Re: Internet problem

MI5 — Sun, 18 Jan 2015 18:16:33 GMT

What tariff have you got?
What allowances are showing in your "My O2" http://www.o2.co.uk/myo2
As above, phone type will help us....

Re: Internet problem

Anonymous — Sun, 18 Jan 2015 21:20:03 GMT

What apn do you have on your phone

Re: Internet problem

Cleoriff — Sun, 18 Jan 2015 21:26:40 GMT

Should the OPs post read "but internet ISN'T working"? ...I read it twice

Re: Internet problem

anticpated — Sun, 18 Jan 2015 21:49:44 GMT

If the telephone number is viewable in the about details then it's PAYG. Contracts don't reveal them in that section. At least on Android.

First they need to establish their platform and choose the iPhone, Blackberry or Android settings. In the case of iPhone and Blackberry they may need extra activation however anything else can use the generic internet settings which can be found here.

http://www.geeksquad.co.uk/articles/series/apn-mobile-network-settings-learning-series

Just a further note, Virtual Network providers like Tesco, GIff Gaff use the backbone of the PAYG APN's not the contract users APN AFAIK.

Re: Internet problem

Toby — Mon, 19 Jan 2015 09:37:52 GMT

Hi Logawa,

Was any of this advice helpful? Well done all