topic Re: Using Phone abroad special tariff in Pay Monthly

Using Phone abroad special tariff

Anonymous — Fri, 14 Nov 2014 18:17:02 GMT

I see on my latest account that it states I bought six days of usage abroad. I am not aware that I gave any such instruction. Can you clarify how this bill comes to be on my account? Thank you.

Re: Using Phone abroad special tariff

Bambino — Fri, 14 Nov 2014 18:22:00 GMT

Did you go abroad? Did you use your phone?

Re: Using Phone abroad special tariff

MI5 — Fri, 14 Nov 2014 18:23:14 GMT

O2 travel is included on your account and the cost is £1.66 per day plus VAT (£1.99 total) and includes unlimited data and calls from your UK allowance (50p per call connection charge)
https://www.o2.co.uk/shop/international/using-phone-in-europe
http://www.o2.co.uk/termsandconditions/mobile/o2travel-paymonthly-terms-and-conditions

Re: Using Phone abroad special tariff

Anonymous — Fri, 14 Nov 2014 19:24:53 GMT

Hello edc and Welcome to the community forum.

We are all customers here so your best speaking with Customer Services or online Live Chat for clarification.

http://www.o2.co.uk/contactus

Hope all goes ok. 😄

Re: Using Phone abroad special tariff

Cleoriff — Fri, 14 Nov 2014 19:30:22 GMT

And no-one yet knows whther the OP went abroad at all...?

Re: Using Phone abroad special tariff

MI5 — Fri, 14 Nov 2014 19:47:01 GMT

@Cleoriff wrote:
And no-one yet knows whther the OP went abroad at all...?

So he says "it states I bought six days of usage abroad"

Re: Using Phone abroad special tariff

Cleoriff — Fri, 14 Nov 2014 20:32:45 GMT

@MI5 wrote:
@Cleoriff wrote:
And no-one yet knows whther the OP went abroad at all...?
So he says "it states I bought six days of usage abroad"

I know. I read that. However he doesn't state he went abroad....He just says that is what his bill said

I think bambino queried that earlier in the thread? ...

Re: Using Phone abroad special tariff

MI5 — Fri, 14 Nov 2014 20:39:13 GMT

It's entirely down to how you read it and I was just playing Devil's Advocate
Hopefully edc will let us know if we've helped or not

Re: Using Phone abroad special tariff

Cleoriff — Fri, 14 Nov 2014 20:58:33 GMT

@MI5 wrote:
It's entirely down to how you read it and I was just playing Devil's Advocate
Hopefully edc will let us know if we've helped or not

Indeed....

Re: Using Phone abroad special tariff

Bambino — Fri, 14 Nov 2014 21:27:11 GMT

I suspect that whatever query the OP had was answered by your first post, MI5, which is possibly why he never came back to the thread. His first post was a little vague, which is why I asked what I asked.