topic Use data abroad in Pay Monthly

Use data abroad

Anonymous — Tue, 09 Sep 2014 12:49:41 GMT

Hi, I will be going abroad, could you tell me how to use data/3G in Europe Please? I am on Pay as you go.

also, could you tell me how to receive phone calls from UK when I am in Far East please? I can't receive any calls from UK when I was in China.

I am not sure how to open these services.

Many thanks

Re: Use data abroad

MI5 — Tue, 09 Sep 2014 12:52:34 GMT

Firstly you need to check with CS (call 4445) to make sure international roaming is enabled on your phone.
Costs for calls and data can be found here http://www.o2.co.uk/international/internationalhub

Re: Use data abroad

Anonymous — Tue, 09 Sep 2014 13:13:38 GMT

Other options to use are wifi where you can and turn off mobile data inn your phones settings.

What's app and viber , Skype and even Facebook has calling features all to be used on available wifi.

If you plan ahead and unlock your phone here https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form which is £15 T&C apply you could look at using a local SIM card. Just a thought.

Turn off uk O2 voicemail before you leave the Uk if it's turned on.

Here is a good app to use. http://news.o2.co.uk/2014/06/13/travel-app-launches-with-content-from-tripadvisor/ is the O2 Travel App.

Re: Use data abroad

jonsie — Tue, 09 Sep 2014 15:02:49 GMT

You should really think about receiving calls in the far East. Rates are crazy and rounded up minute wise. Also switch off voicemail.

There are so many ways to keep in touch without paying anything.

Re: Use data abroad

Anonymous — Wed, 10 Sep 2014 13:00:33 GMT

Thanks everyone. The thing is I am waiting for job interviews/interview invitations when I am away, I don't want to miss any opportunites. so have to keep the voicemail on. But I am still not sure how I can receive calls from the UK. I called 4445, but it keeps saying the service is not available. 4444 does not help too. I just want to turn on my roaming service. Can I do it online?

Re: Use data abroad

Anonymous — Wed, 10 Sep 2014 13:06:09 GMT

Hi

Try live chat or the payg international number found in here

http://www.o2.co.uk/contactus

Re: Use data abroad

MI5 — Wed, 10 Sep 2014 13:13:50 GMT

4445 should work fine - Where are you now?

Re: Use data abroad

Anonymous — Wed, 10 Sep 2014 13:16:00 GMT

I am in London now

Re: Use data abroad

Anonymous — Wed, 10 Sep 2014 13:17:46 GMT

4445 should work then if you have credit as some payg tariffs it's not free to ring them.

Ask online Live Chat.

Re: Use data abroad

MI5 — Wed, 10 Sep 2014 13:19:49 GMT

25p per call or free on big bundles, I believe?

Re: Use data abroad

Anonymous — Wed, 10 Sep 2014 13:22:47 GMT

Yes free on big bundles.

Re: Use data abroad

MI5 — Wed, 10 Sep 2014 13:23:51 GMT

Thought so....

Re: Use data abroad

Anonymous — Wed, 10 Sep 2014 13:58:31 GMT

Thank you very much guys, I went to live chat which is quicker. The roaming service can be found here:

https://www.o2.co.uk/shop/international/using-phone-in-europe

Re: Use data abroad

Anonymous — Wed, 10 Sep 2014 13:59:53 GMT

Awesome.

Glad Live Chat helped.

Re: Use data abroad

MI5 — Wed, 10 Sep 2014 14:01:10 GMT

Thanks for the update and good link

Re: Use data abroad

jonsie — Wed, 10 Sep 2014 14:47:24 GMT

Good luck on the job front