topic Re: 83201 Text Reservation?? in Pay Monthly

83201 Text Reservation??

Anonymous — Mon, 04 Aug 2014 17:07:24 GMT

Hi there,

Im a Pay monthly customer of many years. Just had a random text from 83201 saying that 'your reservation (lots of numbers) for an Apple Iphone 5c has been created'

Thats nothing of my doing, so i rang 202 instantly smelling a hoax & the excellent 02 advisor reassured me that nothing suspicious is on order on my account.

Anyway ive changed password, may i ask has anyone had this message?

Thanks

Re: 83201 Text Reservation??

Anonymous — Mon, 04 Aug 2014 17:08:36 GMT

Hi

You did the right thing by contacting O2 customer Service straight away.

Re: 83201 Text Reservation??

jonsie — Mon, 04 Aug 2014 17:11:10 GMT

Never had one myself but it's likely to be a spammer. Keep an eye on your bank account to be on the safe side.

Re: 83201 Text Reservation??

Anonymous — Mon, 04 Aug 2014 17:11:15 GMT

Also keep an eye on your account.

Just incase.

Re: 83201 Text Reservation??

MI5 — Mon, 04 Aug 2014 17:19:19 GMT

Check in your "My O2" and there is a section for "Recent Orders", I'm sure all is OK if CS have said so but you can check yourself for piece of mind.

Re: 83201 Text Reservation??

Anonymous — Mon, 04 Aug 2014 17:49:22 GMT

Have done a Google search on this and nothing is coming up so suggest it might be a new one.

@Toby are you able to check out if this is legitimate o2 or not? Put The OP's mind at rest if it is. Does seem a bit unusual.

Re: 83201 Text Reservation??

MI5 — Mon, 04 Aug 2014 17:52:35 GMT

Having already turned up a blank on Google I figured it wouldn't be genuine or else there would have been some hits.....?

Re: 83201 Text Reservation??

Anonymous — Mon, 04 Aug 2014 21:07:33 GMT

Thankyou all for your help It is strange one & im keeping an eye on my account for sure. I did log on to check my upgrade date a couple of days ago but 100% definately didnt order anything! This rogue text seems to have been triggered by my log on perhaps!? I had'nt logged into My O2 for months

Re: 83201 Text Reservation??

MI5 — Mon, 04 Aug 2014 21:09:15 GMT

Let us know how it goes - I'm sure it's nothing though so rest easy....

Re: 83201 Text Reservation??

jonsie — Mon, 04 Aug 2014 21:11:49 GMT

It's all very strange, I haven't heard of anyone receiving this particular text before. Do keep us updated if anything comes of it. Hope not.:smileyhappy:

Re: 83201 Text Reservation??

Anonymous — Mon, 04 Aug 2014 21:11:54 GMT

It's unsettling when something like this happens.

I'm hoping all will be fine.

Take care.

Re: 83201 Text Reservation??

Anonymous — Tue, 05 Aug 2014 17:27:43 GMT

Absolute superstars thankyou & i will let you peeps know of any bad outcome. Here's hoping not, cheers!

Re: 83201 Text Reservation??

MI5 — Tue, 05 Aug 2014 17:48:59 GMT

It would be showing as an order in your My O2 by now if it was genuine.....

Re: 83201 Text Reservation??

Anonymous — Wed, 06 Aug 2014 19:50:21 GMT

You're welcome.

Re: 83201 Text Reservation??

custardcolumn — Sun, 18 Dec 2022 18:49:12 GMT

I received this from the o2 UK number, ipad reservation number etc that I did not do, checked my orders nothing to show, changed password, all I can really do

Re: 83201 Text Reservation??

Bambino — Sun, 18 Dec 2022 19:06:58 GMT

@custardcolumn It's not all you can do.

Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Re: 83201 Text Reservation??

madasaf1sh — Sun, 18 Dec 2022 19:08:01 GMT

@custardcolumn

Call Customer Services on 202 and also report the text to 7726 as although it can look like an o2 number it can be spoofed.