topic Re: Phone call from 0800 111 6121 - O2 or a phisher? in Pay Monthly

Phone call from 0800 111 6121 - O2 or a phisher?

KMaddisom90 — Tue, 08 Mar 2022 12:39:07 GMT

Hello,

On Friday I received three phone calls from the number 0800 111 6121, claiming to be O2 and telling me that my bill is overdue by £10. I tried ringing the number back and it started asking me for my debit card number, at which point I hung up straight away. I've never received a call from this number before and I don't know if it genuinely is O2, so I'm not giving out my details until I know for sure. Some websites are saying its a scam while some say it really is O2.

Does anyone know?

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Re: Phone call from 0800 111 6121 - O2 or a phisher?

Anonymous — Mon, 04 Aug 2014 11:42:36 GMT

Possibly can confirm.

You did right to end the call just in case.

The numbers I know are :

Call 2729 from your mobile or ring or 0800 588 4217 from a landline and enter the mobile number you wish to pay.

You can also pay using our automated payment line. Call 0844 8090202 or 202 from your O2 mobile and choose option 1.3

Phonepayplus have nothing and a google search is not
Conclusive.

Re: Phone call from 0800 111 6121 - O2 or a phisher?

Anonymous — Mon, 04 Aug 2014 11:41:34 GMT

I've just called it and it answers as the O2 automated payment line and asks for a phone number not sure to be honest is your bill overdue by £10?

Re: Phone call from 0800 111 6121 - O2 or a phisher?

Anonymous — Mon, 04 Aug 2014 11:43:28 GMT

Your brave phoning a possible spam phone number Damien.

Re: Phone call from 0800 111 6121 - O2 or a phisher?

Anonymous — Mon, 04 Aug 2014 11:44:09 GMT

I withheld my number bob

Re: Phone call from 0800 111 6121 - O2 or a phisher?

jonsie — Mon, 04 Aug 2014 11:44:46 GMT

I'm fairly sure this is a genuine call from O2, they use it as a bill reminder.

Re: Phone call from 0800 111 6121 - O2 or a phisher?

Anonymous — Mon, 04 Aug 2014 11:45:59 GMT

I must admit the voice sounded the same as customer services automated voice so I would tend to agree

Re: Phone call from 0800 111 6121 - O2 or a phisher?

MI5 — Mon, 04 Aug 2014 11:46:57 GMT

It's easy enough to log into your "My O2" and see if there is £10 outstanding on your bill.....

Re: Phone call from 0800 111 6121 - O2 or a phisher?

KMaddisom90 — Mon, 04 Aug 2014 11:57:56 GMT

That was the first thing I did after I received those phone calls.... There's nothing on there to say I'm overdue by £10.

Re: Phone call from 0800 111 6121 - O2 or a phisher?

MI5 — Mon, 04 Aug 2014 12:23:28 GMT

Then you should ignore it or call 202 for confirmation.
If O2 are trying to get hold of you it will show a reason why on your account.

Re: Phone call from 0800 111 6121 - O2 or a phisher?

Anonymous — Mon, 04 Aug 2014 14:08:40 GMT

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/WARNING-dodgy-text-messages-claiming-to-be-from-o2/td-p/629014

This has come up before and @Toby confirmed the number was a legitimate o2 number. Please see link above

Re: Phone call from 0800 111 6121 - O2 or a phisher?

Toby — Mon, 04 Aug 2014 14:27:03 GMT

Thanks piperdog123.

Re: Phone call from 0800 111 6121 - O2 or a phisher?

Anonymous — Fri, 21 Nov 2014 20:45:18 GMT

I have received a number of phone calls today from this number but i haven't answered. When i listened to my voicemail they are claiming to be o2 and saying that i'm overdue on my bill by £20. Luckily i knew i had paid my bill and it's up-to-date and i didn't pay the £20. If any of you get a call or message from these people it is a scam! I also received a text message which read as follows:

"Just to let you know your mobile bill's overdue by £20.00. To keep using it, call us free on 8001116121 to talk about it (9am-5pm, Mon-Fri). If calling from a landline please add a zero in front."

Please do not fall for this scam.Thank you.

Re: Phone call from 0800 111 6121 - O2 or a phisher?

jonsie — Fri, 21 Nov 2014 21:06:46 GMT

Thanks for the info...a few posts about the same thing lately.

Re: Phone call from 0800 111 6121 - O2 or a phisher?

Anonymous — Fri, 13 Feb 2015 16:25:39 GMT

i received and email saying my account was overdue by 13.00 i logged on and there was nothing showing but my next bill was coming up so i assumed it was for that and then paid both my accounts off, today my son has been getting calls from this number saying his account is overdue and to give card details. i wont be paying over phone unless i get a letter from them!

Re: Phone call from 0800 111 6121 - O2 or a phisher?

MI5 — Fri, 13 Feb 2015 16:34:01 GMT

Check your my o2 by logging in directly here http://www.o2.co.uk/myo2

Re: Phone call from 0800 111 6121 - O2 or a phisher?

Anonymous — Fri, 13 Feb 2015 18:03:08 GMT

When you say you got an email and you then logged in, did you click on a link in the email to log in?

Are you sure the email was legit @Jen262019? If you still have the email can you click on the address it came from and see what address it actually came from.

Re: Phone call from 0800 111 6121 - O2 or a phisher?

Anonymous — Mon, 16 Feb 2015 13:49:10 GMT

not very long ago i just had a miss phone from this number lucky i didnt answer but who are they the number is 08001116121

Re: Phone call from 0800 111 6121 - O2 or a phisher?

Cleoriff — Mon, 16 Feb 2015 13:58:04 GMT

We have had this before. A previous thread found it was O2 automated billing

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Phone-call-from-0800-111-6121-O2-or-a-phisher/td-p/708285

You need to check via MyO2 if you have anything outstanding...

Edited to add this info from @Toby

If anyone ever has any outstanding amount, you should always call 2729 from your mobile or ring or 0800 588 4217 from a landline and enter the mobile number you wish to pay for.

Re: Phone call from 0800 111 6121 - O2 or a phisher?

Anonymous — Mon, 25 May 2015 10:06:50 GMT

It's definitely a scam!

Last summer I had loads of texts and phone calls from them saying my bill is overdue with various amounts each time. It only happens when I'm away for summer for some reason. My phone has never been cut off like it has threatened to do about 5 times.