topic Re: o2/orange text problems in Pay Monthly

o2/orange text problems

paulbacon — Tue, 22 Apr 2014 16:40:56 GMT

Starting last night i had a mate on Orange who everytime she texts me i would get 2 or 3 of the same text. She said she only sent it once. Found out another mate on o2 was getting the same 2 to 3 duplicate texts off her. Thought it was her phone, but then it happened when my sister text me who was also on Orange

Looking at http://downdetector.co.uk/problems/orange it appears orange are having signal issues this last few days, and a few reported that multiple texts are getting sent to their friends. One person said she rang Orange and they said its a problem between O2 and the Orange network

Anyone else experienced this? All other friends not on Orange dont have this problem

Re: o2/orange text problems

Anonymous — Tue, 22 Apr 2014 16:46:41 GMT

Not had it myself but usually multiple texts indicate a SIM card problem but as orange have been having issues I would say they might still have

Re: o2/orange text problems

Anonymous — Tue, 22 Apr 2014 16:47:05 GMT

Duplicate texts have been discussed by other members here yes.

The generic solution is to have a replacement sim actioned.

Or remove the sim and clean it.

Or remove the contact and re enter it.

Re: o2/orange text problems

paulbacon — Tue, 22 Apr 2014 16:49:44 GMT

@Anonymous wrote:
Duplicate texts have been discussed by other members here yes.

The generic solution is to have a replacement sim actioned.

Or remove the sim and clean it.

Or remove the contact and re enter it.

I dont think its a SIM issue. Certainly not at my end as another friend has been getting duplicate texts who is on o2. And i have 2 contacts both with Orange who this is happening with when they send me texts.

I do have a friend on EE that this doesnt happen with tho, although i thought EE and Orange were the same masts now?

Re: o2/orange text problems

Anonymous — Tue, 22 Apr 2014 16:53:05 GMT

Sometimes masts are congested or at fault which can cause certain issues.

To check O2 put your full postcode here http://status.o2.co.uk

I'm guessing its a glitch and will
Probably resolve itself. Try turning the phones off and on to reboot or toggle airplane mode on and off.

Re: o2/orange text problems

Anonymous — Tue, 22 Apr 2014 16:54:52 GMT

I would say it's a problem that orange are still experiencing and it will more than likely sort itself out

Re: o2/orange text problems

Anonymous — Tue, 22 Apr 2014 17:07:46 GMT

When a text is sent, the other network (or same network) kind of gives a thumbs up to say "cheers, got it".

Sometimes when there are issues the sending network doesn't get that thumbs up so thinks it hasn't gone through and keeps trying to send it.

More than likely it will sort itself out, just means you'll have to put up with your phone going off more often for the time being.

Re: o2/orange text problems

paulbacon — Tue, 22 Apr 2014 17:10:10 GMT

@Anonymous wrote:
When a text is sent, the other network (or same network) kind of gives a thumbs up to say "cheers, got it".

Sometimes when there are issues the sending network doesn't get that thumbs up so thinks it hasn't gone through and keeps trying to send it.

More than likely it will sort itself out, just means you'll have to put up with your phone going off more often for the time being.

yea would explain it as some only come through once, others a few times. Seems Orange have had issues most of the weekend with no signal/delayed texts. And some think o2 are bad

Re: o2/orange text problems

Anonymous — Tue, 22 Apr 2014 17:24:27 GMT

O2 are the best

Re: o2/orange text problems

Anonymous — Tue, 22 Apr 2014 18:04:27 GMT

Yes I have got this problem, multiple texts coming through or none coming through, but only with people on Orange. Complete pain tbh

Re: o2/orange text problems

Anonymous — Tue, 22 Apr 2014 19:18:28 GMT

It must be an orange issue then which will hopefully sort itself out soon

Re: o2/orange text problems

paulbacon — Tue, 22 Apr 2014 19:19:41 GMT

How does Orange/Tmobile/EE work. Do they all share each others masts now?

Re: o2/orange text problems

Anonymous — Tue, 22 Apr 2014 19:21:04 GMT

For signal yes

Re: o2/orange text problems

Anonymous — Tue, 22 Apr 2014 21:30:08 GMT

I wish I was getting multiple texts from Orange! My brother 'who's with Orange' texted me this morning to ask if I could pick him up from work? I texted back and said 'Yes just let me know when?' So an hour goes past and he rings me and says 'you coming or what?' Apparently he had replied immediately saying 'pick me up now please!'
So we agrees a pick up point but when I got there I couldn't get parked! So I texted him with a new location, a text which again he didn't get! By the time I found him he had walked half way home!!

Re: o2/orange text problems

paulbacon — Tue, 22 Apr 2014 21:45:30 GMT

Yea seems its all linked to Orange network issues. I got a 2 texts from a friend today. The 2nd was correcting a typo from her 1st text. But i didnt get the 1st text, so didnt know what she was on about. Then later than night it came through

Re: o2/orange text problems

Anonymous — Wed, 23 Apr 2014 05:28:24 GMT

It is frustrating when we expect technology such as texts to be instant and fluid all the time.

Thank you for updating.

Re: o2/orange text problems

Anonymous — Wed, 23 Apr 2014 08:51:09 GMT

I hope it gets resolved for you soon

Re: o2/orange text problems

Anonymous — Wed, 23 Apr 2014 10:21:47 GMT

It's still going on this morning, my brother texted me again this morning for a lift to work, again it took an hour for the text to come through!

Re: o2/orange text problems

Anonymous — Wed, 23 Apr 2014 10:24:37 GMT

Frustrating times. 😞

Re: o2/orange text problems

Anonymous — Wed, 23 Apr 2014 11:40:08 GMT

Ive had problems texting people on virgin too. Its been like this, for me, over 5 days! My sister is also on o2 and has the same problems.