topic Re: constant beeping noise in Pay Monthly

constant beeping noise

Anonymous — Fri, 04 Apr 2014 23:54:54 GMT

Hello and how's everyone doing tonight? ...just quick question every time I make a call from my o2 phone and get connected while I'm on the call I hear a constant beeping noise and it's like the line is some old 1950 lol....I've moved away from tv's and radio so it ain't anything interfering with it what could it be because it's really annoying constant beeping while I'm on the call.....Thanks. ..

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 05:32:16 GMT

Good Morning @Anonymous

Has this just happened or has it always ?

Which model of phone do you have ? as this may be a setting you have accidently turned on. Some phones have audible alerts settings that are set to beep to indicate how long you have been on a call.

Can you try your sim card in another phone as a process of elimination.

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 05:39:12 GMT

Hello good morning......yup it does a light constant beep like beep beep beeeeeee like an old internet connection...

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 05:39:54 GMT

@bandofbrothers. ....tried in different phone aswell still does the same

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 05:40:13 GMT

I have a Samsung galaxy s4

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 05:41:46 GMT

@Anonymous wrote:
Hello good morning......yup it does a light constant beep like beep beep beeeeeee like an old internet connection...

I would suggest you look at your phones settings to see if their is a setting regarding a 'minute minder' etc, and or as i said put your sim in another phone is available.

If not then perhaps give O2 a call on 202 pay monthly or 4445 Payg to have your account checked , although im not thinking its at their end but its worth checking it out.

Let us know how you get on.

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 05:47:46 GMT

Go to settings/my device/ and scroll down to "call".

Then "call alerts".

Under "Call status tones" you will find all 3 settings like "call connect tone", "Minute minder", and "Call end tone".

De-select them and hopefully you're all set.

or check your call settings by going to the dialer and pressing the phone's menu button. Select call settings-Call Alerts and check your call status tones. If you're getting random tones during the calls, your minute minder is on.

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 05:45:36 GMT

Oh ok thanks @Anonymous I will try it another phone and check the settings thanks than will let u know

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 05:48:53 GMT

Checked my settings minute minder is off used in another phone still does a constant beep beeeeeeeeeep beep like every few seconds @Anonymous

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 05:53:31 GMT

@Anonymous wrote:
Checked my settings minute minder is off used in another phone still does a constant beep beeeeeeeeeep beep like every few seconds @Anonymous

How very weird.

As a process of elimination by trying your sim card in another model of phone {not s4} and the alerts are turned off then the next avenue I think is to call O2 and have your account checked over.

Does this happen when you ring any number ? Can you speak to someone when the beeps happen.

ie: Your not ringing a Fax Number instead of a voice call number.

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 06:56:56 GMT

Could this be inbound calls and your phone letting you know someone is calling you?

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 07:00:33 GMT

@Anonymous I've tried it in the iphone 5 still does the same constant noise ...yeah I can talk to ppl on the phone but that noise is really annoying. ..I've also tried a different network sim in my phone and it didn't make the beeping constant noise it only makes it when I'm using a o2 sim....I've still got more than a year on my contract

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 07:02:15 GMT

No @Anonymous

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 07:03:07 GMT

Ok.

Give O2 a call and let us know what they say please.

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 07:05:07 GMT

@Anonymous ok I will call them and ask what could be the problem and let u know. ...but thanks for helping

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 07:05:56 GMT

Personally then (if you haven't already) I would do a sim swap. This can be done free in an o2 store or you could call o2 cs on 202 and ask them for a replacement sim. That would then confirm if it is a sim or account issue.

Good luck

Re: constant beeping noise

adamtemp64 — Sat, 05 Apr 2014 07:06:31 GMT

is this everywhere or one location?

It could be a faulty sim getting one from a store and doing a swapmysim will eliminate the sim .

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 07:08:04 GMT

If it's the same number your calling then it could be an audible alert that they are recording the conversation.

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 07:14:45 GMT

O2 had sent me a new sim so did the sim swap already it's when I call different numbers it does that...

Re: constant beeping noise

Anonymous — Sat, 05 Apr 2014 07:50:13 GMT

Let us know what Cs says.