topic Re: Weak to unworkable indoor signal in Pay Monthly

Weak to unworkable indoor signal

Anonymous — Thu, 16 Jan 2014 01:48:02 GMT

Hello guys,
I used to live in Richmond where the signal used to be spotty and bad. (indoors and outdoors)

But now I moved in to a different area of London where the signal is almost excellent outdoors (3G is always on and almost full reception bars on Iphone 5s)

HOWEVER, in the flat where I live the signal in my room is terrible. One to two bars at best (most of the times the signal is non existent and I cant take or make calls)

I have to lean over and hover near a window to get any reception.

Does O2 offer some kind of "indoor signal booster"? I really need one badly.

p.s- don't try to direct me to "network coverage checker" on their website. Because according to it EVERYWHERE the signal is "perfect" (indoors and outdoors) which we all know is lie. Never the less the best Mobile Carrier in UK

Re: Weak to unworkable indoor signal

adamtemp64 — Thu, 16 Jan 2014 02:39:21 GMT

if on a consumer tariff only tugo app
if on a business tarif boostbox.
both rely on a broadband signal.

Re: Weak to unworkable indoor signal

Anonymous — Thu, 16 Jan 2014 02:44:06 GMT

I am on pay as you go O2 Unlimited tariff.
How can I order this service/device?

Re: Weak to unworkable indoor signal

jonsie — Thu, 16 Jan 2014 03:30:35 GMT

Only available to contract customers at the moment I'm afraid.

Re: Weak to unworkable indoor signal

Anonymous — Thu, 16 Jan 2014 07:28:43 GMT

Hi VENOM7000 and Welcome to the Forum,

You be careful 'hovering' near that window !

Unfortunately some buildings/structures can affect network Signal.

You could think about changing Networks being a Payg Customer as you are not held to a contract ,and request your PAC Code to retain your number.

http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/544270#U544270

Try out alternative Networks first via their payg sim cards to ensure one of the others give you adequate signal where you live, work and commute.

If your phone is locked to O2 then you can get it unlocked for £15 T&c Apply.

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

Take care.

Re: Weak to unworkable indoor signal

Anonymous — Fri, 17 Jan 2014 15:33:09 GMT

bandofbrothers: Lol its a good thing you dont work in O2. Suggesting such an easy transfer to the competition could get you fired. :DD

But OFC Im not going to transfer to a different carrier. I just came here like 2 months...
Vodafone is awful, Oragne & EE are expensive.

O2 has by far the best customer support and not to mention the only one that gives "lower call rates" to my country - Serbia.

Its just sucks that this is happening.
When Im in my room no signal. When Im just outside BOOM FULL BARS & 3G.

Re: Weak to unworkable indoor signal

Anonymous — Fri, 17 Jan 2014 15:39:31 GMT

@Anonymous wrote:
bandofbrothers: Lol its a good thing you dont work in O2. Suggesting such an easy transfer to the competition could get you fired. :DD

But OFC Im not going to transfer to a different carrier. I just came here like 2 months...
Vodafone is awful, Oragne & EE are expensive.

O2 has by far the best customer support and not to mention the only one that gives "lower call rates" to my country - Serbia.

Its just sucks that this is happening.
When Im in my room no signal. When Im just outside BOOM FULL BARS & 3G.

I use o2 because they give me strong signal where I am etc and supply a good tariff along with nice offers

If they didn't then theirs not much call to stay using a network giving fringe coverage.

I just say it as it is

Re: Weak to unworkable indoor signal

Anonymous — Fri, 17 Jan 2014 17:15:18 GMT

Yes I see where You're getting at completely.

Its just that o2 does have the best coverage overall in London. (and I tried both EE and Orange and Vodafone)

In this case it must be some kind of interference in the building. Walls or otherwise.

I also hope that its also due to the transition with 4G and some maintenance that the signals are generally weak everywhere now.
And through time it will improve. :))

Re: Weak to unworkable indoor signal

Anonymous — Fri, 17 Jan 2014 17:18:27 GMT

Wait!! bandofbrothers

It says here you have Iphone 5s 16gb. Me too.

Hows the experience with signal overall?

For me sometimes the 3G disappears during phone call. And takes its sweet time to get back afterwards. (some times)

Re: Weak to unworkable indoor signal

Anonymous — Fri, 17 Jan 2014 17:50:04 GMT

@Anonymous wrote:
Wait!! bandofbrothers

It says here you have Iphone 5s 16gb. Me too.

Hows the experience with signal overall?

For me sometimes the 3G disappears during phone call. And takes its sweet time to get back afterwards. (some times)

Hi,

Where I live both 3G and 4G are strong.

On making a call my 3G stays displayed during the outgoing call and therafter, then is replaced by my 4G indicator.

You could try : Settings > General > Reset > Reset network settings and or make an appointment at your local apple store for the genius bar to run a diagnostic just to put your mind at rest !

Here is a snapshot of my 4G speeds.

Re: Weak to unworkable indoor signal

Anonymous — Mon, 27 Jan 2014 14:08:57 GMT

That app TUgo is only for "contract" users. Even the coverage map is showing goog coverage of both 3 an 4 G in indoor and outdoor. 😞
What now?

Re: Weak to unworkable indoor signal

MI5 — Mon, 27 Jan 2014 14:15:01 GMT

Upgrade your account ?

Re: Weak to unworkable indoor signal

Anonymous — Mon, 27 Jan 2014 14:15:40 GMT

Do you have the option to switch your phone to 2g only which phone do you have

Re: Weak to unworkable indoor signal

adamtemp64 — Mon, 27 Jan 2014 14:16:27 GMT

What is http://status.o2.co.uk saying for exact postcode?

What happens if you turn 4g off in settings?

Re: Weak to unworkable indoor signal

adamtemp64 — Mon, 27 Jan 2014 14:34:23 GMT

@Anonymous wrote:
Do you have the option to switch your phone to 2g only which phone do you have

in the first post op says 5s

Re: Weak to unworkable indoor signal

Anonymous — Mon, 27 Jan 2014 14:35:41 GMT

Sorry missed that cheers Adam

Re: Weak to unworkable indoor signal

Anonymous — Tue, 28 Jan 2014 01:00:20 GMT

@adamtemp64 wrote:
@Anonymous wrote:
Do you have the option to switch your phone to 2g only which phone do you have
in the first post op says 5s

No, ever since the o2 Update came in, all phones have "turn off 3g" replaced with "4g".
So its either turning off cellular network completely or 3G min.

I spoke to some Guru help today. Apart from usual "checking" of coverage map and saying that everything looks good in my area, nothing helpful came.

However they did agree to give me a new sim card to try. But I doubt that its the cause. -.-