topic Re: What happens to my 'old' phone in Pay Monthly

What happens to my 'old' phone

Anonymous — Thu, 19 Dec 2013 17:17:45 GMT

Hi There

I have 'sped to refresh' upgrading from an iPhone 4s to an LG G2 which is due to arrive tommorow and my question is this - what happens to my 4s ? I don't mean do I sell it etc rather what happens to the service on it ? Will it be cut off and my number essentially transfer over to my new phone (it looks like 02 are automatically transferring my number over to the new phone) , or if someone rings my number will both phones ring ? Also I am planning on selling the phone back to o2 via recycle, do I need to delete all my info, photos etc and remove the old soundcard before posting back , lg will be on 4g and have its own soundcard . Thanks in advance for your help

Re: What happens to my 'old' phone

Anonymous — Thu, 19 Dec 2013 17:20:14 GMT

Sorry I meant sim card not soundcard, my kindle auto-corrected that for me

Re: What happens to my 'old' phone

adamtemp64 — Thu, 19 Dec 2013 17:27:06 GMT

when the new phone arrives with its new sim follow the swap my sim instructions that moves the account to the new sim (assuming it is a different size sim if the same just put old sim in new phone). Edit it is the same size sim so you could just swap it but as it is a 4g phone use the swapmysim process to get it all working with the new 4g micro sim that should arrive with the phone.

The iphone is the your to do with what you want but yes always wipe it before selling / recycling and the old sim is useless.

Re: What happens to my 'old' phone

MI5 — Thu, 19 Dec 2013 17:22:44 GMT

LOL, gotta love some of those auto corrects

Re: What happens to my 'old' phone

Anonymous — Thu, 19 Dec 2013 17:36:24 GMT

I'd suggest getting it unlocked via 02 as this will increase its street value and or usefulness if you come to sell it or use it as a back up.

Unlocking form ; https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

Edit as link broke and added some info about cex.

O2 recycle for my iPhone 5 was £200. I got £250 from cex but this depends on the aesthetics etc of the handset.

Re: What happens to my 'old' phone

adamtemp64 — Thu, 19 Dec 2013 17:30:16 GMT

if bobs link is not working try this one

Handset unlocking form

But no need if you do use o2 recycle

Re: What happens to my 'old' phone

Anonymous — Thu, 19 Dec 2013 17:49:57 GMT

Cheers for the help everyone - with regards to this 'swapmysim process' , is there a description of said process on t'internet anywhere or will it be included with the new phone ? Ps speaking of funny auto corrects my kindle just tried changing 'swapmysim' to 'despotism' which I thought ironically appropriate considering I'm getting rid of an Apple product !!

Re: What happens to my 'old' phone

adamtemp64 — Thu, 19 Dec 2013 17:52:40 GMT

http://swapmysim.o2.co.uk/

And should be in the new sim packet

Re: What happens to my 'old' phone

MI5 — Thu, 19 Dec 2013 17:52:37 GMT

LOL, this link should help with sim swap http://swapmysim.o2.co.uk/