Voicemail issue

Anonymous — Mon, 25 Nov 2013 19:13:18 GMT

I am on pay and go go go, and topped up £10 to activate the tariff. I just tried to call my voicemail and was told that I didn't have any credit - but I have just under 75minutes free call time remaining. Why won't the call go through?

Re: Voicemail issue

Anonymous — Mon, 25 Nov 2013 19:25:40 GMT

Voicemail is not in your inclusive minutes on payg

You would need to top up another £10.

It's 15p per call.

Re: Voicemail issue

MI5 — Mon, 25 Nov 2013 19:26:38 GMT

Pay & Go Go Go tariff charges and terms

By switching to Pay & Go Go Go, any allowances of minutes, texts or data you currently receive will be replaced by the allowances for your chosen Pay & Go Go Go tariff and the standard call rates will be as shown below. If you switch tariff, you will not be able to switch back to your current call rates.

You can switch tariff once a month and your new allowances will start from your next anniversary date, which is the date given to you when your allowances first start.

Pay & Go Go Go

Top Up 4444	Free
Tariffs and Bolt Ons 2202	Free
UK landlines (01, 02 or 03)	35p/min
O2 mobiles	35p/min
Other UK network mobiles	35p/min
Text message	12p per message
Picture message	25p per message
Data	£1 per day
Voicemail 901	15p per call
O2 Customer Service (4445 or 0844 809 0222)	Free from O2 mobile
International calls and texts from the UK	See o2.co.uk/international
Using your phone when abroad	See o2.co.uk/abroad
Premium rate numbers	See o2.co.uk/premium
Calls to 05, 08 and 07 special numbers including calls to Jersey Guernsey and Isle of Man mobiles	See o2.co.uk/specialnumbers
O2 Directories 118402	£1/min
Video calls	35p/min
Free calls	See o2.co.uk/free

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