topic Re: O2 Change Pay monthly over data allowance policy in Pay Monthly

O2 Change Pay monthly over data allowance policy

adamtemp64 — Mon, 18 Nov 2013 13:23:20 GMT

In several threads this is being discussed.

When you reached your limit o2 slowed your data usage to a snails pace unless you bought a bolton (and clawed back any slowed down data usage)

Now they will redirect you to here http://www.o2.co.uk/data-allowance

Some may be thinking that you could claim this to be a change to your contract but as I pointed out in another thread o2 have that covered in the March 2012 T&C http://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms

Clause 1 of the bolton data section stated "impose network protection controls which may reduce your speed;" but clause 5 stated "remove your ability to use data on your SIM Card"

So o2 have just implemented clause 5.

Shame but those are the facts.

Re: O2 Change Pay monthly over data allowance policy

Anonymous — Mon, 18 Nov 2013 13:30:26 GMT

Cheers Adam.

As a Pay as you Go Customer I'm used to buying a Bolt On.

How do you on Pay Monthly feel about this ?

As MI5 said ,he wouldn't want to be charged the £1 web daily style charge.

Re: O2 Change Pay monthly over data allowance policy

MI5 — Mon, 18 Nov 2013 13:34:53 GMT

Fine by me this way - I'll never use 8Gb anyway

Re: O2 Change Pay monthly over data allowance policy

Anonymous — Mon, 18 Nov 2013 13:37:25 GMT

Question will be is it going to be a deal breaker for anyone I suppose.

Some would of been happy with the data even at snail pace for app updates and e mail updates for example.

Re: O2 Change Pay monthly over data allowance policy

adamtemp64 — Mon, 18 Nov 2013 13:37:40 GMT

@mi5 same here Tariff changed today so my 5s's must be on there way

Re: O2 Change Pay monthly over data allowance policy

MI5 — Mon, 18 Nov 2013 13:49:09 GMT

@adamtemp64 wrote:
@MI5 same here Tariff changed today so my 5s's must be on there way

Excited, much

Re: O2 Change Pay monthly over data allowance policy

Anonymous — Tue, 03 Dec 2013 10:59:38 GMT

Thanks for that, I was sprawling allover the website looking for clause 5 and it's exact wording.

As far as I am concerned, a modern mobile telecoms provider is useless to me if I run the risk of being completely offline data-wise.

I will pay the cancellation penalty and go back to Three.

Re: O2 Change Pay monthly over data allowance policy

aldaweb — Tue, 03 Dec 2013 15:16:04 GMT

It's entirely up to you if you want to leave over this but if you are getting close to using all your data allowance you can add another bolt on to make sure you don't get disconnected.

Re: O2 Change Pay monthly over data allowance policy

Anonymous — Tue, 03 Dec 2013 15:25:06 GMT

Cheers for the info
Good job I have wifi at home and don't use 3G when not connected to wifi unless I get a what's app message when out

Re: O2 Change Pay monthly over data allowance policy

Anonymous — Tue, 03 Dec 2013 20:04:48 GMT

i think this may be what the thread i started is on about, i've been charged £2 despite not using it

Re: O2 Change Pay monthly over data allowance policy

Anonymous — Tue, 03 Dec 2013 20:27:35 GMT

@James88,

Please see the reply in the thread you've just started.

Re: O2 Change Pay monthly over data allowance policy

perksie — Tue, 03 Dec 2013 20:31:34 GMT

@Anonymous wrote:
i think this may be what the thread i started is on about, i've been charged £2 despite not using it

Impossible to help if you post all over the place, please keep it to one thread.

Re: O2 Change Pay monthly over data allowance policy

adamtemp64 — Wed, 04 Dec 2013 08:21:48 GMT

@james88 nothing to do with your issue you are payg this only affects pay monthly