topic Credit Check Problems in Pay Monthly

Credit Check Problems

Anonymous — Thu, 14 Nov 2013 12:20:30 GMT

I went into an O2 shop yesterday and when they did the credit check they asked me for a second debit card and my drivers licence. I have a drivers licence but I only have one bank account so only have one card. They said they could get around this if I had my passport which I didn't and it's out of date. I would like to know if an expired passport will be accepted or if there is any other way to get around this issue.

Re: Credit Check Problems

Bambino — Thu, 14 Nov 2013 12:27:35 GMT

An expired passport probably won't be acceptable. Do you have a copy of your birth certificate?

Re: Credit Check Problems

Anonymous — Thu, 14 Nov 2013 12:30:49 GMT

I think so.

Re: Credit Check Problems

Bambino — Thu, 14 Nov 2013 12:32:06 GMT

Call your O2 shop and ask if that would be acceptable. No point in wasting a trip there if it isn't.

Re: Credit Check Problems

Anonymous — Thu, 14 Nov 2013 12:35:04 GMT

Okay, I'll ring. Thanks.

Re: Credit Check Problems

Bambino — Thu, 14 Nov 2013 12:39:09 GMT

Good luck. Please come back and let us know how you got on. It could help someone else in your situation in the future.

Re: Credit Check Problems

Anonymous — Thu, 14 Nov 2013 17:06:07 GMT

You have to have two of three things: a drivers licence, an in-date passport and/or a second bank card (ie one that's not the one you're paying with).

They said the can't use a birthcertificate because it hasn't got a photo on it, unlike a bank card..?

Re: Credit Check Problems

Anonymous — Thu, 14 Nov 2013 17:23:16 GMT

This is probably true about a birth certificate and using it as I.d.

A person knowing a few key answers to your history could pick up a birth certificate for around £20 from the births and deaths registrars.

Re: Credit Check Problems

Bambino — Thu, 14 Nov 2013 17:27:04 GMT

Sorry my suggestion didn't work for you. Guess you'll have to get your passport renewed if you have no other form of ID.

Re: Credit Check Problems

Anonymous — Thu, 14 Nov 2013 18:05:21 GMT

Lets hope all is sorted out swiftly.

Re: Credit Check Problems

Bambino — Thu, 14 Nov 2013 17:42:59 GMT

You're too quick off the mark, bob. I reread your reply and deleted my response to you.

Re: Credit Check Problems

Anonymous — Thu, 14 Nov 2013 18:04:50 GMT

@Bambino wrote:
You're too quick off the mark, bob. I reread your reply and deleted my response to you.

Oh heck.

Ill edit my reply.

Re: Credit Check Problems

davethorp — Thu, 14 Nov 2013 18:42:40 GMT

Could be worth trying to order online or by telesales instead? Unless of course you are getting an O2 Open or Student discount in which case you would have to do it in store

Re: Credit Check Problems

Anonymous — Thu, 14 Nov 2013 18:50:27 GMT

To be honest I think it would be a whole lot easier doing it online but I don't know if I can get a student discount then.

Re: Credit Check Problems

Bambino — Thu, 14 Nov 2013 18:51:41 GMT

It looks as if the OP is posting questions using two different names.

Re: Credit Check Problems

davethorp — Thu, 14 Nov 2013 18:51:59 GMT

@Anonymous wrote:
To be honest I think it would be a whole lot easier doing it online but I don't know if I can get a student discount then.

You can't. Have to buy in store to apply the student discount. Assuming it isn't an iPhone 5S you are trying to buy on which the student discount isn't available (sadly as otherwise I'd have it on my bills too)

Re: Credit Check Problems

Anonymous — Thu, 14 Nov 2013 18:59:11 GMT

o2 Student Help Link : http://www.o2.co.uk/studentoffer

Re: Credit Check Problems

MI5 — Thu, 14 Nov 2013 19:00:05 GMT

There is definitely an echo in here