topic Monthly Tarriff in Pay Monthly

Monthly Tarriff

Anonymous — Thu, 31 Oct 2013 12:19:46 GMT

Hih

Can you please tell me why my monthly tarriff has gone from £27.07 to £32.00 please

I've had no notification

Thanks

Joan

Anonymous — Thu, 31 Oct 2013 12:27:20 GMT

We are customers here your best bet would be to log in to my O2 and have a look at your tariff and charges

Bambino — Thu, 31 Oct 2013 12:30:16 GMT

You can also call Customer Services on 202 free from your mobile, if you think an error has been made. Do not try to do this via Live Chat.

jonsie — Thu, 31 Oct 2013 12:43:36 GMT

Also check in My O2 to see if there are any recent charges over your allowance and to see the specific tariff you are on.

perksie — Thu, 31 Oct 2013 12:46:14 GMT

Text messages going as MMS which are not included in your tariff?

Anonymous — Thu, 31 Oct 2013 13:00:41 GMT

Let us know how you get on