topic o2 travel in Pay Monthly

o2 travel

Anonymous — Mon, 14 Oct 2013 15:49:10 GMT

Hi, not sure if this has been asked before or if its just me not understanding this bolt on correctly.

o2 trave from my understanding, provides data and voice cost relief, so, it costs 50p to connect a call and then you have 60 minutes free to talk, when you exceed this limit you are then charged.

and with data, it costs £1.99 per day you use data and have a free allowance of 15MB, again once you exceed this you pay.

Can some one confirm i am understanding this correctly.

the reason i ask is that i have just got back from holiday and have been presented with a lovely bill, and the above bolt on is active on my number, yet i have been charged a small fortune for something i understood would be a little cheaper.

many thanks for your replies in advance.

Re: o2 travel

jonsie — Mon, 14 Oct 2013 15:59:35 GMT

Yes that's the gist of it. Where did you travel to?

Re: o2 travel

adamtemp64 — Mon, 14 Oct 2013 16:07:33 GMT

only these countries are included

The service is available in Andorra, Austria, Belgium, Bulgaria, Croatia,
Cyprus (excluding Northern Cyprus), Czech Republic, Denmark, Estonia, Finland, France, Monaco, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Vatican, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Re: o2 travel

perksie — Mon, 14 Oct 2013 16:08:48 GMT

Not another Turkey visitor?

Re: o2 travel

Anonymous — Tue, 15 Oct 2013 05:50:47 GMT

Yes turkey, I checked the O2 website yesterday for turkey and it says connection cost 50p your voice calls, yet I've been charged £1.50 for connection. Guessing by the sounds of it turkey is not included in o2's travel bolt on?

Re: o2 travel

adamtemp64 — Tue, 15 Oct 2013 06:29:30 GMT

Turkey is not in o2travel see list above and can you screen grab or link to the 50 p info for turkey as last time i checked the page it was clear on costs .

I will post what I see in a bit when on my pc.

Re: o2 travel

perksie — Tue, 15 Oct 2013 18:26:50 GMT

@Anonymous wrote:
Yes turkey, I checked the O2 website yesterday for turkey and it says connection cost 50p your voice calls,

No clearly you've misread the page about that.