topic Re: Upgrade Help Plz in Pay Monthly

Upgrade Help Plz

Anonymous — Tue, 10 Sep 2013 21:05:55 GMT

Ok so I'm eligible for an upgrade and I want to upgrade to iPhone 5s when its released on the 20th however I want to know is there any sort of charge fee when you upgrade ? Like will i be charge or anything if I want to upgrade to iPhone 5s and keep the same tarriff and number I have now?

Re: Upgrade Help Plz

jonsie — Tue, 10 Sep 2013 21:10:58 GMT

O2 haven't published the tariffs yet but there is almost certain to be an upfront fee for the phone itself.

Re: Upgrade Help Plz

perksie — Tue, 10 Sep 2013 21:15:46 GMT

Do you qualify for this:

http://www.o2.co.uk/4g/phone-promise

or this:

http://www.o2.co.uk/refresh/speed-to-refresh

Re: Upgrade Help Plz

Anonymous — Tue, 10 Sep 2013 21:21:36 GMT

You could always check in your My02 ,when its time to see what's open to you.

Take into account that even though the iPhone 5s is released on the 20th of September, their will be Limited or No availability.

Re: Upgrade Help Plz

Anonymous — Tue, 10 Sep 2013 21:54:35 GMT

Alright so what exactly are the benefits of upgrading cause it seems like there is none ? What do you get from upgrading

Re: Upgrade Help Plz

perksie — Tue, 10 Sep 2013 22:13:03 GMT

A new phone and a new contract.

If you're happy now with what you have then stay as you are, your contract will continue on a 30 day basis until you decide to change it.

Re: Upgrade Help Plz

Anonymous — Tue, 10 Sep 2013 22:29:04 GMT

Yes but the phone isn't exactly going to be free is it? Like how much less will I have to pay etc

Re: Upgrade Help Plz

perksie — Tue, 10 Sep 2013 22:41:58 GMT

An iPhone 5S is unlikely to be free.

Go through the web site and see what's there, or ask in the shops.

Re: Upgrade Help Plz

Anonymous — Tue, 10 Sep 2013 22:41:11 GMT

Well I want to upgrade to iPhone 5s on 20th September and I want to keep my contract I have now and how much you think iPhone 5s will cost then

Re: Upgrade Help Plz

perksie — Tue, 10 Sep 2013 22:42:47 GMT

Can't tell you that until the tariffs are put up.

Re: Upgrade Help Plz

Anonymous — Tue, 10 Sep 2013 22:51:49 GMT

Alexfk, I believe your best option would be to contact customer service. They'll be able to look into your account and look at your options.

Re: Upgrade Help Plz

Anonymous — Wed, 11 Sep 2013 05:25:38 GMT

To reduce the initial cost of any iPhone 5s fee you could sell your present phone to raise some funds.

Theirs always an avenue

Re: Upgrade Help Plz

Anonymous — Wed, 11 Sep 2013 12:52:49 GMT

Haha I lost my iPhone 5 but I was on 12 month contract paying £20 a month and even though i brought the phone on pay as you go but cause I was 17 when I brought it i couldn't do contract so they done that way I instead .. So £20 a month even buying as pay as you do what you think I could've reduced of the iPhone 5s?

Re: Upgrade Help Plz

Anonymous — Wed, 11 Sep 2013 12:56:56 GMT

I assume your 18 years old now.

So when the tariffs and iPhone 5s / 5c handset upfront costs are announced you can make your decision then.

Re: Upgrade Help Plz

Anonymous — Wed, 11 Sep 2013 12:58:42 GMT

Yeah but I don't have the iPhone 5 to sell to them so just say if 5s tarriff are similar with the last post I said what you think the most I could get of the 5s?

Re: Upgrade Help Plz

Anonymous — Wed, 11 Sep 2013 12:59:19 GMT

5s tarriff are similar to last years 5*

Re: Upgrade Help Plz

perksie — Wed, 11 Sep 2013 12:59:50 GMT

@Anonymous wrote:
Haha I lost my iPhone 5 but I was on 12 month contract paying £20 a month and even though i brought the phone on pay as you go but cause I was 17 when I brought it i couldn't do contract so they done that way I instead .. So £20 a month even buying as pay as you do what you think I could've reduced of the iPhone 5s?

You need to contact customer services as advised previously.

Re: Upgrade Help Plz

Anonymous — Wed, 11 Sep 2013 13:01:53 GMT

Hm alright but since 5s will be on contract would the upfront phone cost more then £100? From upgrading

Re: Upgrade Help Plz

jonsie — Wed, 11 Sep 2013 13:07:34 GMT

Yes unless you have a high monthly tariff.

Re: Upgrade Help Plz

Anonymous — Wed, 11 Sep 2013 13:12:37 GMT

Well I brought the iPhone 5s pay as you go and still had £20 monthly contract?