topic Re: data charges in Pay Monthly

data charges

Anonymous — Sun, 04 Aug 2013 22:40:17 GMT

i have gone over my limit on data (not realising i had done this) anyone know how much it will add to my bill or where i can find this info becos it just mentions my extras from last month and i want to know if its costing me loads so to b extra careful? x

Re: data charges

jonsie — Sun, 04 Aug 2013 22:50:14 GMT

Are you on contract or P&G? Any charges should be in My O2 but on contract O2 don't charge if you go over your allowance. Your speed is slowed down so as to be almost unusable but there is no charge.

Re: data charges

Anonymous — Mon, 05 Aug 2013 07:21:54 GMT

Just to add...

With a pay monthly contract you can buy a data bolt on to unthrottle the service although take into account any data used over your monthly limit is then automatically deducted from the bolt on purchased.

With PAYG is you go over you will be advised and charged £1 a day for 50mb usage.

Its best to again buy a bolt on if your not near your anniversary date.

Re: data charges

Anonymous — Sat, 07 Sep 2013 12:12:34 GMT

I have read this thread but am still unclear.

I'm on Pay Monthly, O2 Simplicity 10, at £10.53 per month.

Free minutes 300.

Free texts.

Data quote; "up to 100 MB per day at Standard Rate but capped at £1 per day".

I haven't been using the Data service up to now but hope to start receiving email.

However, I am nervous about running up a bill beyond my normal £10.53 per month.

My question is ;

If I use up to 100 MB in one day, is that set against my 300 free minutes, or is it always

charged on top of my normal voice-call phone bill?

Thanks for any guidance.

Re: data charges

Anonymous — Sat, 07 Sep 2013 12:15:52 GMT

a pay monthly customer won't be charged for going over your data allowance but instead have throttled speeds.

Perhaps you should look in My02 and choose a more suited tariff with a better data bundle or ring 02 on 202

Re: data charges

Anonymous — Sat, 07 Sep 2013 12:18:34 GMT

I used quite a bit more data (I get 750 Mb) than normal last month, because I was downloading songs from Amazon and checking my mail every day on my phone.

I know not to now, I can't afford £53 bills.

I am just waiting for my Brother's help to set up wi-fi on my PC at home, but he lives in London, works full time and has 2 young kids.

Re: data charges

Anonymous — Sat, 07 Sep 2013 12:21:10 GMT

Richard there are some really good YouTube tutorial videos showing how to set stuff like that up.

Worth a look !

Re: data charges

adamtemp64 — Sat, 07 Sep 2013 12:22:22 GMT

@Mikejac

On that tariff with no data you will be charged £1 a day you use data.

@Richard_allen

You do not get charged for going over your data allowance it is slowed. you can get more as a bolton . I suggest you check what you were charged for

Re: data charges

perksie — Sat, 07 Sep 2013 12:43:09 GMT

@adamtemp64 wrote:
@Anonymous

You do not get charged for going over your data allowance it is slowed. you can get more as a bolton . I suggest you check what you were charged for

That was back in May if I remember correctly Adam and the £53 bill was for calling 118 numbers.

Re: data charges

jonsie — Sat, 07 Sep 2013 13:40:50 GMT

@Anonymous wrote:
I have read this thread but am still unclear.
I'm on Pay Monthly, O2 Simplicity 10, at £10.53 per month.
Free minutes 300.
Free texts.
Data quote; "up to 100 MB per day at Standard Rate but capped at £1 per day".
I haven't been using the Data service up to now but hope to start receiving email.
However, I am nervous about running up a bill beyond my normal £10.53 per month.
My question is ;
If I use up to 100 MB in one day, is that set against my 300 free minutes, or is it always
charged on top of my normal voice-call phone bill?
Thanks for any guidance.

On your tariff you will be charged up to £1 a day everyday you use email. Much cheaper to get a data bolt on for £3/£6 a month.

Re: data charges

Anonymous — Sat, 07 Sep 2013 13:47:27 GMT

@perksie wrote:
@adamtemp64 wrote:
@Anonymous

You do not get charged for going over your data allowance it is slowed. you can get more as a bolton . I suggest you check what you were charged for
That was back in May if I remember correctly Adam and the £53 bill was for calling 118 numbers.

I haven't been calling 118 (£2 a minute? What the hell?) but I have texted them a couple of times, I always send stop after though, but they're obviously still charging.

Re: data charges

adamtemp64 — Sat, 07 Sep 2013 13:52:55 GMT

@richard_allen in this thread though you said you were charged for data but that is not true. What did you get charged for then this month?

Re: data charges

jonsie — Sat, 07 Sep 2013 13:53:05 GMT

Check your recent charges in My O2 and you will see exactly what you have been charged for Richard.

Re: data charges

Bambino — Sat, 07 Sep 2013 13:54:53 GMT

Why are you using 118 for anything? You have been advised time and again not to. You can use Google for free for most any questions you have. Why don't you ever listen to what people tell you?

Re: data charges

perksie — Sat, 07 Sep 2013 14:03:29 GMT

@Anonymous wrote:
I haven't been calling 118 (£2 a minute? What the hell?) but I have texted them a couple of times, I always send stop after though, but they're obviously still charging.

You said here that you had been using 118 numbers whether you called or texted is not the point, you posted here about the high bill:

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/I-ve-been-with-O2-pay-monthly-about-5-years-do-I-still-have-to/m-p/456082#M43936

Re: data charges

Anonymous — Sat, 07 Sep 2013 14:03:35 GMT

Richard,

Could you confirm what tariff your on and its allowances.

Contract / PAYG etc.

Edit ; Never mind just seen it in the link.