topic Re: Hello can I cancel my contract online in Pay Monthly

Hello can I cancel my contract online

Anonymous — Tue, 08 Mar 2022 12:40:52 GMT

can i cancel my contract online

Re: Hello can I cancel my contract online

MI5 — Fri, 07 Jun 2013 11:45:50 GMT

You can try live chat. Just click on contact us at the bottom of the page.

Re: Hello can I cancel my contract online

Bambino — Fri, 07 Jun 2013 11:49:11 GMT

If you want to avoid chat, which isn't very reliable, you can call Customer Services on 202, which is a free call from your mobile. You have to give 30 days notice of cancellation, and you will owe your tariff (minus any bolt ons) x the months you have remaining on your contract. If you want to keep your number, you can ask Customer Services for your PAC, which you can then give to your new provider.

Re: Hello can I cancel my contract online

MI5 — Fri, 07 Jun 2013 14:05:52 GMT

But the question was "how to do it online".......?

Re: Hello can I cancel my contract online

Anonymous — Fri, 07 Jun 2013 16:52:26 GMT

Chat is online, simples. That how O2 want it all to go now through chat

Re: Hello can I cancel my contract online

Bambino — Fri, 07 Jun 2013 17:01:30 GMT

I was just offering the OP an alternative, as there have been so many instances in the forum recently of bad experiences with chat. O2 may want it all to go that way now, but I will not use chat if I can avoid it.

Re: Hello can I cancel my contract online

Anonymous — Fri, 07 Jun 2013 17:32:41 GMT

Last time I cancelled a contract, with Three, I did it in writing, and sent it first class recorded delivery (I always use recorded delivery cos I don't trust normal post to not go "walkies")