https://community.o2.co.uk/t5/Pay-Monthly/check-out-problems/m-p/481178#M46824 <P>I spoke to an advisor&nbsp;on livechat&nbsp;called Graham, about upgrading to the new samsung s4, we agreed all the details/tariffs and it was just a matter of going to the checkout, but the link he sent kept going to "your order cannot be complete" or "your password has expired, please set up a new one". Has anyone else had this problem? apart from taking forever to get through to advisors and not being able to do most things in store, I can't fault the advisors ive spoken to.</P> Tue, 04 Jun 2013 21:24:18 GMT Anonymous 2013-06-04T21:24:18Z https://community.o2.co.uk/t5/Pay-Monthly/check-out-problems/m-p/481178#M46824 <P>I spoke to an advisor&nbsp;on livechat&nbsp;called Graham, about upgrading to the new samsung s4, we agreed all the details/tariffs and it was just a matter of going to the checkout, but the link he sent kept going to "your order cannot be complete" or "your password has expired, please set up a new one". Has anyone else had this problem? apart from taking forever to get through to advisors and not being able to do most things in store, I can't fault the advisors ive spoken to.</P> Tue, 04 Jun 2013 21:24:18 GMT https://community.o2.co.uk/t5/Pay-Monthly/check-out-problems/m-p/481178#M46824 Anonymous 2013-06-04T21:24:18Z https://community.o2.co.uk/t5/Pay-Monthly/check-out-problems/m-p/481282#M46832 Live chat has their uses.<BR /><BR />Not really on upgrading tho.<BR /><BR />Phone 02 from your mobile on 202 to complete the deal Wed, 05 Jun 2013 06:00:53 GMT https://community.o2.co.uk/t5/Pay-Monthly/check-out-problems/m-p/481282#M46832 Anonymous 2013-06-05T06:00:53Z