topic Re: Nokia 100 for monthly contract - not possible with o2? in Pay Monthly

Nokia 100 for monthly contract - not possible with o2?

Anonymous — Mon, 03 Jun 2013 10:31:09 GMT

I'm a pay monthly customer with an ancient Nokia that is starting to pack up on me. I'm not due an upgrade and as I only use my mobile for phones and texts I just want a simple and cheap replacement. The Nokia 100 looked perfect, but when I went to my local store the lad there wouldn't sell it to me at the advertised price of £12.99 as I'm on a pay monthly contract, so couldn't be given the 'free' credit. My best option seems to be to bypass o2 entirely and get one off ebay or from Argos or somewhere - this seems slightly crazy to me, am I missing something? Thanks

Re: Nokia 100 for monthly contract - not possible with o2?

Anonymous — Mon, 03 Jun 2013 10:37:08 GMT

Was the £12.99 a payg term with £? you have to spend which goes on the sim as credit ?

If so go back forget about telling them your in a contract and buy the phone in payg. Then after a short while ring up 02's Customer Services and have them move the credit to your monthly account.

If all alas fails look in CEX which is a trade in or buy shop.

Re: Nokia 100 for monthly contract - not possible with o2?

MI5 — Mon, 03 Jun 2013 10:36:45 GMT

If you were looking at buying the phone as a PAYG handset and transferring your SIM then the store Manager has to over ride the £10 top up that is normally required when buying a PAYG phone. If this isn't the case, I don't understand the question.....?

Re: Nokia 100 for monthly contract - not possible with o2?

version7point0 — Mon, 03 Jun 2013 10:39:35 GMT

Hi Ricky and welcome to the forums.

Unless the process has miracoulousy changed recently;

If you are a Pay Monthly customer and your phone is lost or damaged you can take a Pay & Go phone at the advertised price without purchasing a SIM card / topup.