https://community.o2.co.uk/t5/Pay-Monthly/Cancelling/m-p/468150#M45341 <P>&nbsp;call customer services</P> Fri, 17 May 2013 15:34:21 GMT Anonymous 2013-05-17T15:34:21Z https://community.o2.co.uk/t5/Pay-Monthly/Cancelling/m-p/468134#M45337 <P>How on earth do you cancel your payments? I spent 40 mins text 'chatting' to an advisor to cancel my monthly subscription. As it looked like taking less timee I agreed to go pay as you go, but payments are still being taken from my account 3 months later!</P><P>&nbsp;</P><P>Now I spend 10 mins navigating the website looking for a way to cancel as no advisors are available... any ideas?</P> Wed, 15 May 2013 19:52:49 GMT https://community.o2.co.uk/t5/Pay-Monthly/Cancelling/m-p/468134#M45337 Anonymous 2013-05-15T19:52:49Z https://community.o2.co.uk/t5/Pay-Monthly/Cancelling/m-p/468146#M45339 You went wrong by using "chat". Always call and speak to CS (when they're not busy!)..... Wed, 15 May 2013 19:58:27 GMT https://community.o2.co.uk/t5/Pay-Monthly/Cancelling/m-p/468146#M45339 MI5 2013-05-15T19:58:27Z https://community.o2.co.uk/t5/Pay-Monthly/Cancelling/m-p/468150#M45341 <P>&nbsp;call customer services</P> Fri, 17 May 2013 15:34:21 GMT https://community.o2.co.uk/t5/Pay-Monthly/Cancelling/m-p/468150#M45341 Anonymous 2013-05-17T15:34:21Z