topic re activating a replacement sim pay monthly in Pay Monthly

re activating a replacement sim pay monthly

Anonymous — Thu, 09 May 2013 21:57:48 GMT

hi im really confused as i had a new sim sent out as mine wasnt working i received the sim today and activated it via the web chat. I still cant make calls, txts etc nor can i receive them. How long does this normally take to come back on? x

Re: re activating a replacement sim pay monthly

Anonymous — Thu, 09 May 2013 22:19:04 GMT

It can take up to 24 hours to fully complete the transfer, if any longer contact cs via chat again

Re: re activating a replacement sim pay monthly

Anonymous — Thu, 09 May 2013 22:25:36 GMT

Have you tried switching the phone off and on again - as stuart says it can take up to 24 hours but usually activation is within 20 minutes or so - try it and let us know how you get on.

Ps, welcome to the asylum

Re: re activating a replacement sim pay monthly

Anonymous — Thu, 09 May 2013 22:49:28 GMT

Hi, I lost my simcard and I can't seem to find a link or phone number to apply for a new one..anyone know how I can go about it¿..thanks..

Re: re activating a replacement sim pay monthly

jonsie — Fri, 10 May 2013 05:23:19 GMT

Contact us at the foot of every page or there is a link in my signature.. If it's a contract sim you need to get it blocked immediately.

Monthly

Customer Service Number Charges

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Saturday	08:00 - 20:00
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