topic Re: Roaming and voicemail in Pay Monthly

Roaming and voicemail

Anonymous — Thu, 09 May 2013 10:17:28 GMT

I want to know if a technique I've used successfully to control incoming roaming charges on Vodafone will work on O2.

On Vodafone, before leaving the UK, I would:

* set an immediate divert to voicemail for all calls
* change my voicemail notification type to SMS
* record a greeting telling callers I was abroad, and to only leave a voicemail if it was urgent and sending a text was not an option

Will the same thing work on O2, or would the voicemail call be routed via India anyway? (£17 to receive and retrieve a 4-minute voicemail routed via India... no thanks!)

Your thoughts appreciated.

Re: Roaming and voicemail

MI5 — Thu, 09 May 2013 10:24:05 GMT

I don't know tbh. Someone may have tried it tho and may be able to help. As an alternative, you could divert all calls to another phone that you leave in the UK with the same message but asking them to just send a text for any enquires, then you could choose if it was important enough to call back?

Re: Roaming and voicemail

adamtemp64 — Thu, 09 May 2013 10:29:24 GMT

Yes you can set all calls to divert straight to 901 voice mail before you leave the uk and it will not do a roaming call and back to voice mail http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=13448

To activate ** 21 * 901 # SEND

Yes you can change greating http://www.o2.co.uk/support/generalhelp/howdoi/voicemail901/howtogetstarted

But cannot remember if you can get an sms as being an iphone user have visual voice mail.

Re: Roaming and voicemail

Anonymous — Thu, 09 May 2013 10:43:18 GMT

Thanks for the replies guys. Good to know. Not an iPhone user so should be OK to set the standard SMS notification.

Actually, I wonder whether the standard voicemail "spool" notification would work, I believe it arrives by specially-formed SMS...

Either way I should be OK.

Re: Roaming and voicemail

adamtemp64 — Thu, 09 May 2013 10:45:13 GMT

glad to help and welcome to the forums