topic Re: Cant view my data usage in Pay Monthly

Cant view my data usage

Anonymous — Thu, 25 Apr 2013 12:04:57 GMT

Cannot check my data usage on the website or on the iphone app.
Obviously I dont want to go over the limit, but how am I ment to know how much data I am using?

Re: Cant view my data usage

jonsie — Thu, 25 Apr 2013 12:08:03 GMT

You should be able to access it through My O2 so check you have the correct account details. You can also check in the phone settings under data usage and it can be reset everymonth.

Re: Cant view my data usage

Anonymous — Thu, 25 Apr 2013 12:11:37 GMT

Well if I could then I wouldnt be here...

Re: Cant view my data usage

Anonymous — Thu, 25 Apr 2013 12:14:13 GMT

But thanks for the info about getting it up on my phone.

Still sucks that the option doesnt work on the website or app tho...

Re: Cant view my data usage

Anonymous — Thu, 25 Apr 2013 12:14:16 GMT

That looks like your browser is having trouble with the o2 site which browser are you using

Re: Cant view my data usage

jonsie — Thu, 25 Apr 2013 12:15:04 GMT

I'm talking about the phone's inbuilt data monitor in the phone's settings not the app. You need to contact customer service to get your My O2 account reset.

Re: Cant view my data usage

Anonymous — Fri, 08 Jul 2016 08:49:34 GMT

I really think that I should be able to see my recent useage online in My O2 account.

Re: Cant view my data usage

MI5 — Fri, 08 Jul 2016 09:13:11 GMT

@Anonymous wrote:
I really think that I should be able to see my recent useage online in My O2 account.

You can see how much you've used but not the detail regarding what it was used on.

You need to look at your phone for that info as the network only sees data traffic.

Re: Cant view my data usage

adamtemp64 — Fri, 08 Jul 2016 09:13:51 GMT

MIne working fine online and via the app?

What issues are you having ? @Anonymous

Re: Cant view my data usage

jonsie — Fri, 08 Jul 2016 09:20:31 GMT

Working fine for me too....

Re: Cant view my data usage

MI5 — Fri, 08 Jul 2016 09:25:16 GMT

and me