topic Re: WORST NETWORK EVER in Pay Monthly

WORST NETWORK EVER

vishnu96 — Wed, 24 Apr 2013 18:42:55 GMT

I've been on most networks in the UK,and I must say,NEVER AGAIN,has to
Be the worst network ever,always dropping calls and 3G ,customer services are rubbish,never tell the truth.and Avnet got a clue what they on about,....do this,do that,on my 5th iphone5...and still rubbish service

Now lets see if I get a reply,,,,if done every thing they advised,,,,,UTTER UTTER RUBBISH

Re: WORST NETWORK EVER

Anonymous — Wed, 24 Apr 2013 18:44:46 GMT

Who are you expecting a reply from this is mainly a customer forum is it the phone thats the problem or the signal in your area

Re: WORST NETWORK EVER

jonsie — Wed, 24 Apr 2013 18:47:59 GMT

Obviousl you have had a bad time but never had a problem personally. You can only go off your own experiences. But I do acknowledge your right to your opinion.

Re: WORST NETWORK EVER

Anonymous — Wed, 24 Apr 2013 18:50:08 GMT

I've had a few problems but they have always been sorted out to my satisfaction in the end

Re: WORST NETWORK EVER

Anonymous — Wed, 24 Apr 2013 18:55:39 GMT

Sounds like signal problems to me, try just using 2g & see if that helps

Re: WORST NETWORK EVER

Anonymous — Wed, 24 Apr 2013 19:09:27 GMT

Sorry to hear of your woes !

Maybe you would be better off paying off your contract.

Sell your iPhone 5..... and move on.

Or make an appointment at your local Apple High-Street Store with the Genius Bar and let them look at it.

Personally I've had no issues both with my iPhone 5 or network.

Re: WORST NETWORK EVER

Anonymous — Wed, 24 Apr 2013 19:11:26 GMT

@Anonymous wrote:
Sorry to hear of your woes !

Maybe you would be better off paying off your contract.

Sell your iPhone 5..... and move on.

Or make an appointment at your local Apple High-Street Store with the Genius Bar and let them look at it.

Personally I've had no issues both with my iPhone 5 or network.

Same here

Re: WORST NETWORK EVER

RueDrBouree — Thu, 25 Apr 2013 06:09:57 GMT

If you read the EE community, Vodafone's eForum and Three's facebook page they all have comments saying "this is the worst network ever", "don't use this company etc".

The reality is that its not possible to have 2G signal (never mind 3G) with every network in every building, street, forest, field etc in 100% of the UK. Mobile phone signal is weak and all networks have areas with little or no signal. These can be in the middle of a city as well as in remote locations. There are even parts of the UK with no mobile signal from any network.

Networks don't guarantee signal at any location, so unfortunately you have no rights to cancel the contract due to signal.

You have tried swapping the handset and that hasn't worked so its not the phone. As suggested above you could try switching 3G off to see if you get a dependable 2G signal. Or if you have access to wifi at home and work then maybe try the TU go app that will redirect calls and text via the Internet to your handset rather than using a cellular service.

If none of this works then you options are either to sell the handset and use the money towards paying off your current contract with O2. Or to live with it until your contract is up.

Sorry-but most of us have been there, picked a network without trying it for a week or two on a pay as you go plan. Only to discover that its worse than the previous network they were with.

Alex

Re: WORST NETWORK EVER

adamtemp64 — Thu, 25 Apr 2013 09:02:52 GMT

http://www.o2.co.uk/network/future

o2 will have the best 2g 3g and 4g in 2015 98% indoor coverage by population.

All explained in several threads on here

Re: WORST NETWORK EVER

vishnu96 — Thu, 25 Apr 2013 20:23:30 GMT

read wot i wrote,,ITS NOT THE PHONE,,,,HAD A FEW REPLACMENTS....

Re: WORST NETWORK EVER

vishnu96 — Thu, 25 Apr 2013 20:24:21 GMT

WHY USE 2G WHEN IM PAYING FOR 3G...little pointless dont u think

Re: WORST NETWORK EVER

Anonymous — Thu, 25 Apr 2013 20:24:57 GMT

Has it always been like this or is it a recent fault

Re: WORST NETWORK EVER

vishnu96 — Thu, 25 Apr 2013 20:25:24 GMT

if you read what i wrote ud know iv changed my iphone more than once,,,nothing wrong with the phone

Re: WORST NETWORK EVER

vishnu96 — Thu, 25 Apr 2013 20:27:08 GMT

understand wot ur saying,,but im not green to mobiles or networks,,,,,

Re: WORST NETWORK EVER

vishnu96 — Thu, 25 Apr 2013 20:27:46 GMT

so i put my phone in the cupboad an wait 2 yrs then,,,

Re: WORST NETWORK EVER

Anonymous — Thu, 25 Apr 2013 20:28:28 GMT

I did read what you wrote and I asked you if it has always been like this I didnt say it was the phone

Re: WORST NETWORK EVER

Anonymous — Thu, 25 Apr 2013 20:33:10 GMT

Hi ,

I think you have received some pretty good constructive advice.

It's now up to you to decide what your going to do.

Hope all goes well for you.

Re: WORST NETWORK EVER

Anonymous — Thu, 25 Apr 2013 20:35:02 GMT

@Anonymous wrote:
Hi ,

I think you have received some pretty good constructive advice.

It's now up to you to decide what your going to do.

Hope all goes well for you.

Agreed hope you get it sorted but sometimes things work out better if you try and let people help rather than just sounding off

Re: WORST NETWORK EVER

MI5 — Thu, 25 Apr 2013 21:18:28 GMT

Nothing we can say will get you out of your contract (which is after all what you want), so I suggest you follow the official complaints procedure to see if that will get you what you want. Next time, do some forward thinking yourself rather than expecting to just get your own way when ever you see fit.

Re: WORST NETWORK EVER

Anonymous — Thu, 25 Apr 2013 21:50:43 GMT

if you feel that strongly follow the complaints procedure & dont use caps as it is considered shouting & rude