https://community.o2.co.uk/t5/Pay-Monthly/Direct-Debit-and-No-Phone/m-p/426246#M41008 <P>Could be a stock problem, if you're charged before you get the phone note the dates and they should refund you.</P> Tue, 12 Mar 2013 21:56:16 GMT perksie 2013-03-12T21:56:16Z https://community.o2.co.uk/t5/Pay-Monthly/Direct-Debit-and-No-Phone/m-p/426242#M41007 <P>I ordered a phone 2 weeks ago and had a confirmation email etc. Not heard anything since.&nbsp; Monthly Direct Debit was set up and has been taken out yet I don't have a phone and haven't heard anything from O2.&nbsp; Has anyone else had similar experience?</P> Tue, 12 Mar 2013 21:46:54 GMT https://community.o2.co.uk/t5/Pay-Monthly/Direct-Debit-and-No-Phone/m-p/426242#M41007 Anonymous 2013-03-12T21:46:54Z https://community.o2.co.uk/t5/Pay-Monthly/Direct-Debit-and-No-Phone/m-p/426246#M41008 <P>Could be a stock problem, if you're charged before you get the phone note the dates and they should refund you.</P> Tue, 12 Mar 2013 21:56:16 GMT https://community.o2.co.uk/t5/Pay-Monthly/Direct-Debit-and-No-Phone/m-p/426246#M41008 perksie 2013-03-12T21:56:16Z https://community.o2.co.uk/t5/Pay-Monthly/Direct-Debit-and-No-Phone/m-p/427902#M41127 <P>if it was a new order and out of stock you wouldnt have had a direct debit setup as an account is not created until a new order is dispatched, check emails both spam/junk and see if there are order confirmations, check original order for order number and ring CS to track the parcel, would be dispatched via UK Mail</P> Fri, 15 Mar 2013 13:38:16 GMT https://community.o2.co.uk/t5/Pay-Monthly/Direct-Debit-and-No-Phone/m-p/427902#M41127 Anonymous 2013-03-15T13:38:16Z