topic Re: Direct debit.. in Pay Monthly

Direct debit..

Anonymous — Thu, 28 Feb 2013 13:29:04 GMT

I have just paid this month's bill (due on the 7th of march) manually, will o2 still try and take a direct debit because its only 7 days away ?

I opened a new bank account and the direct debit that o2 may or may not try and take is from a closed bank account. I changed my direct debit details to my new account but it won't be changed before the payment date..

Help ?

Re: Direct debit..

perksie — Thu, 28 Feb 2013 13:31:51 GMT

You may be ok with 7 days, and if you have paid it there shouldn't be a problem.

Re: Direct debit..

Anonymous — Thu, 28 Feb 2013 13:35:07 GMT

call o2 and ask them to check with the payments helpdesk if the direct debit is pending - it really depends, it may or may not be as 7 days is usually the cut off.

Re: Direct debit..

jonsie — Thu, 28 Feb 2013 15:36:37 GMT

You could call your bank or use online banking to suspend the direct debit for one month to be on the safe side. There is no charge for doing this.