topic Re: When does BoltOn starts? in Pay Monthly

When does BoltOn starts?

Anonymous — Wed, 27 Feb 2013 13:17:43 GMT

Hi all,

i've got an O2 Pay & Go Go Go 500 Texts + 75 Mins + 100MB web and next to that a The Allrounder Web Bolt On. I received a SMS now stating that i've got 25MB left and after this i'll pay GBP1 a day for mobile web. However when i check my balance, the Allrounder Web Bolt On isn't used yet.

Will the Bolt On automatically be used when i run out of my Pay & Go Go Go package?

Thanks for the replies!

Re: When does BoltOn starts?

MI5 — Wed, 27 Feb 2013 13:25:12 GMT

Honestly I didn't know you could have the allrounder on PAYG ?

Re: When does BoltOn starts?

Anonymous — Wed, 27 Feb 2013 13:30:57 GMT

Well they accepted my payment for it I got the information from a phone shop and enabled online..

Re: When does BoltOn starts?

MI5 — Wed, 27 Feb 2013 13:44:46 GMT

Yes, I've finally found the page that confirms you can, however, it's not specific about how the bolt on will be used. Terms are here http://www.o2.co.uk/termsandconditions/mobile/pay-and-go-go-go-terms-and-conditions but it might be worth you calling 4445 to check when it kicks in or wait for one of the CS reps who come on here to answer you....

Re: When does BoltOn starts?

Anonymous — Wed, 27 Feb 2013 13:58:14 GMT

I actually just got off the chat with an O2 guy..
He confirmed that the Bolt On will be used when the primary package is used. So i'm a happy person again
Thanks for looking into things.. I read that terms and conditions thing also before enabling but got confused by the SMS.

Re: When does BoltOn starts?

MI5 — Wed, 27 Feb 2013 15:52:49 GMT

Good news, thanks for letting us know...