topic Re: When and how to cancel my O2 Pay Monthly Contract in Pay Monthly

When and how to cancel my O2 Pay Monthly Contract

Anonymous — Tue, 08 Mar 2022 13:26:23 GMT

I am wondering when and how to cancel my O2 contract.

How do I give my thirty day notice to cancel my contract, and then how do I actually cancel my contract?

Also, how do I find out the end-date of my contract?

Thanks to anyone who can answer these questions.

It looks like you landed on a popular topic that many are viewing!

Why not register to our community to be able to ask related questions if you need additional help, and interact with other members?

See also here some information on how to get started with the community and what other great things you could do here as a member.

Re: When and how to cancel my O2 Pay Monthly Contract

MI5 — Tue, 09 Aug 2022 13:59:08 GMT

Check in "MY O2" for your end data. To give notice just call 202 from your phone and tell CS you want to cancel...

Community Manager edit: You can also use the in app messaging option. More info here

Re: When and how to cancel my O2 Pay Monthly Contract

jonsie — Wed, 13 Feb 2013 11:28:39 GMT

You can find out the end date of your contract in My O2 or by calling customer service. Just give 30 days notice over the phone.

If you want to keep your number and take it to another network, ask for your PAC code which you give to your new network. Using the PAC code will end your contract and O2 will send you a final bill.

If you just want to transfer your number to O2 P&G customer service will arrange that for you.

If you do nothing, your contract carries on a rolling 30 day contract until you give notice.