topic Re: Unable to remove a bolt-on using the website in Pay Monthly

Unable to remove a bolt-on using the website

Anonymous — Mon, 28 Jan 2013 19:50:01 GMT

Hi,

Anyone having success editing bolt-ons from the website:
https://mymobile.o2.co.uk/payandgo/mytariffandboltons
?

I keep getting to a page showing this technical issue:
"There's a technical problem. Please try again later."

Thanks,

Fabrizio

Re: Unable to remove a bolt-on using the website

jonsie — Mon, 28 Jan 2013 19:54:11 GMT

Presuming you've tried a different browser and clearing cookies and cache there's not a lot left other than contacting customer service. You could try the chat option, even they couldn't mess that up.

The O2 website does leave a lot to be desired at the moment.

Re: Unable to remove a bolt-on using the website

Anonymous — Tue, 29 Jan 2013 17:25:54 GMT

I wouldn't bank on webchat not messing it up good luck