topic Re: Internet usage in Pay Monthly

Internet usage

Anonymous — Mon, 28 Jan 2013 20:32:31 GMT

My free 500mbs of data ran out last week but I'm now being charged £1 a day for data that I'm not using.

Anyone know why this is?

Re: Internet usage

jonsie — Mon, 28 Jan 2013 21:30:28 GMT

Apps or programmes running in the background will be updating. Turn off mobile/cellular data and just use wifi to stop the charges. Switch it back on when your bolt on is renewed.

You could purchase another bolt on which would be cheaper than the £1 a day if you want to leave mobile data switched on.

Re: Internet usage

Anonymous — Mon, 28 Jan 2013 22:06:32 GMT

use wifi where possible & cell data when nessesary

Re: Internet usage

Anonymous — Tue, 29 Jan 2013 02:46:12 GMT

Are you positive you have the 500Mb data bolton and you are being charged for data usage?

O2 pretty much stops your data when you get to the limit so that you won't be charged for going over. On your bill, check the Recent Charges section to find out what it is.

The £1 a day is a bolton called 'O2 Web Daily' and the 500Mb is the 'All Rounder' (or equivalent data bolton pre-2011/2012). Both can't be on the same account.

Re: Internet usage

Anonymous — Tue, 29 Jan 2013 17:50:57 GMT

@Anonymous wrote:
Are you positive you have the 500Mb data bolton and you are being charged for data usage?

O2 pretty much stops your data when you get to the limit so that you won't be charged for going over. On your bill, check the Recent Charges section to find out what it is.

The £1 a day is a bolton called 'O2 Web Daily' and the 500Mb is the 'All Rounder' (or equivalent data bolton pre-2011/2012). Both can't be on the same account.

They don't stop your data, they just slow it down

Re: Internet usage

Anonymous — Tue, 29 Jan 2013 18:50:50 GMT

@Anonymous wrote:
@Anonymous wrote:
Are you positive you have the 500Mb data bolton and you are being charged for data usage?

O2 pretty much stops your data when you get to the limit so that you won't be charged for going over. On your bill, check the Recent Charges section to find out what it is.

The £1 a day is a bolton called 'O2 Web Daily' and the 500Mb is the 'All Rounder' (or equivalent data bolton pre-2011/2012). Both can't be on the same account.
They don't stop your data, they just slow it down

Yeah, you're right - but most requests end up timing out when it's throttled so I usually just say it stops.