topic Re: cancel contract in Pay Monthly

cancel contract

Anonymous — Sat, 29 Dec 2012 12:45:34 GMT

I want to cancel my contract as they are putting the price up can i do it online

Re: cancel contract

perksie — Sat, 29 Dec 2012 12:47:56 GMT

Yes, but bear in mind you will have to pay the balance outstanding.

See "Contact us" at the foot of the page.

Re: cancel contract

adamtemp64 — Sat, 29 Dec 2012 12:47:58 GMT

no if still in minimum term

lots of threads about this

Are you outside your minimum term if yes just ring 202 for free and cancel

Re: cancel contract

Anonymous — Sat, 29 Dec 2012 12:49:31 GMT

will i have to pay the full amount left as i was not told they could just put the price of my contract up

Re: cancel contract

jonsie — Sat, 29 Dec 2012 12:50:48 GMT

Yes you will. Cancel any bolt ons first.

Re: cancel contract

adamtemp64 — Sat, 29 Dec 2012 12:52:07 GMT

it is in your T&C see the many other threads or this page http://www.o2.co.uk/desktop/prices

Re: cancel contract

Anonymous — Sat, 29 Dec 2012 12:56:29 GMT

thanks

Re: cancel contract

Anonymous — Sat, 29 Dec 2012 14:51:15 GMT

Sorry to hear that the only reason you are leaving is due to the price rise

Have you worked out how much your contract will be going up by after the price increase from Feb 2013?

It is 3.2 % so for example if you pay £25 p/m it would be an increase of just 80p per month.

Re: cancel contract

Anonymous — Mon, 31 Dec 2012 11:18:32 GMT

It is not the point of the cost it is because i was not informed that it could go up at the time of signing contract some might say its miy fault for not reading the terms but who does when i asked if the price would stay the same i was told it would so feel ive been misled

Re: cancel contract

perksie — Mon, 31 Dec 2012 14:11:46 GMT

@Anonymous wrote:
It is not the point of the cost it is because i was not informed that it could go up at the time of signing contract some might say its miy fault for not reading the terms but who does when i asked if the price would stay the same i was told it would so feel ive been misled

The information about the possibility of a price increase up to the level of inflation, is in the terms that you agreed to when you joined O2.

O2 is the only company not to have done this before, and at least one other has done it twice.

Re: cancel contract

Anonymous — Sat, 05 Jan 2013 22:14:33 GMT

see if am no long got a contract what would happen if a was to cancel it as its going up and a really cant aford it as am not working am only at the job center am only asking because was thinking on cancelling but not so sure

cancel contract

Anonymous — Sat, 05 Jan 2013 22:16:49 GMT

I am not long took on this contract few month i think hehe but was thinking on cancelling as cant afored it any longer since its going up so was wondering what would happen would i still have to pay all the months even if a cancell from the bank or what NEW to this contract stuff lol hehe

Re: cancel contract

perksie — Sat, 05 Jan 2013 22:21:33 GMT

Sorry to tell you but the clue is in the word contract, you have agreed to pay a monthly fee until the contract minimum term is up.

If you just stop paying O2 will put a mark on your credit file which will make it almost impossible for you to get credit again.

They will also pass the debt to a collection agency who will come after you for the outstanding amount.

Re: cancel contract

Bambino — Sat, 05 Jan 2013 22:24:47 GMT

@Anonymous wrote:
I am not long took on this contract few month i think hehe but was thinking on cancelling as cant afored it any longer since its going up so was wondering what would happen would i still have to pay all the months even if a cancell from the bank or what NEW to this contract stuff lol hehe

If you had taken 60 seconds to read the first page of this thread you could have answered your question yourself.

Re: cancel contract

Anonymous — Sat, 05 Jan 2013 22:25:32 GMT

was only wondering as i didnt expect it to go up and now i cant afored it any longer as am only getting money off the job centre

Re: cancel contract

perksie — Sat, 05 Jan 2013 22:27:49 GMT

@Anonymous wrote:
was only wondering as i didnt expect it to go up and now i cant afored it any longer as am only getting money off the job centre

Sadly that doesn't change the arrangement between you and O2.

Re: cancel contract

jonsie — Sat, 05 Jan 2013 22:28:48 GMT

Do you have a family member who can take over the contract for you?

Other than that it's a matter of selling your phone and put it towards the cost of paying up your contract.

Re: cancel contract

Anonymous — Sat, 05 Jan 2013 22:30:51 GMT

its ok just going to cancel it as its to much will pay my bill this month as a have to but after that will be leaving 02 as i cant afored it any longer but thanks for the advise ❤️

Re: cancel contract

Bambino — Sat, 05 Jan 2013 22:31:05 GMT

Sorry, but you signed a contract and you are responsible for it. If you cancel, it will affect your credit rating and you will never be able to get another mobile phone contract, or credit for anything else for that matter. That's a harsh reality, but one you're going to have to face.

Re: cancel contract

Anonymous — Sat, 05 Jan 2013 22:32:26 GMT

its fine dont want another contract any ways but yeah thanks for all the feed back