topic Awful awful coverage. in Pay Monthly

Awful awful coverage.

Anonymous — Wed, 28 Nov 2012 16:23:08 GMT

Hi there,

I have tried reporting a coverage issue with my area several times but it is still just as bad as it always was. The O2 coverage checker shows my whole area as 4 bars 3G, but I'm lucky to get 2 bars 2G. I have been with O2 for over two years and have reported this several times. It's infuriating. Now with EE rolling out 4G I'm still stuck with lousy LOUSY coverage. 😞

Please look at IV30 4BF and IV30 4EP. The whole area shows excellent 3G but it isn't (and never has been) any more than poor-to-average 2G.

It is the same with various handsets, with other O2 customers and is not an occasional thing. Please actually come and check it out IN PERSON. The map is wrong.

Cheers.

Re: Awful awful coverage.

Liquid — Wed, 28 Nov 2012 16:25:27 GMT

Unfortunately the coverage checker can only give estimates and show how good the coverage is in the "optimal area"

Do you know where you are in relation to the cell tower?

Re: Awful awful coverage.

Anonymous — Wed, 28 Nov 2012 16:28:33 GMT

Thanks for your reply...

I live on the top of a hill with, almost, direct line of sight to the mast a couple of miles away. I can't see any geographic reason why the coverage is so bad.

Re: Awful awful coverage.

MI5 — Wed, 28 Nov 2012 16:31:05 GMT

Radio waves don't bend very well. If they hit a hill (mountain or similar) they will bounce back....

Re: Awful awful coverage.

Anonymous — Wed, 28 Nov 2012 16:37:43 GMT

Oh joy. 😞

Re: Awful awful coverage.

MI5 — Wed, 28 Nov 2012 16:39:43 GMT

At least TuGo is coming soon

Re: Awful awful coverage.

Anonymous — Wed, 28 Nov 2012 19:42:45 GMT

I'm assuming you checked out all the networks and their coverage where you reside and work before commiting to 02's services.

Re: Awful awful coverage.

Anonymous — Fri, 30 Nov 2012 17:22:50 GMT

Yip. I've been with all networks over the years too. The O2 cust' services is much much better. Just wish the 3G was improved. 😕