topic Re: refund after cancelled o2 contract in Pay Monthly

refund after cancelled o2 contract

Anonymous — Mon, 19 Nov 2012 12:13:34 GMT

Hi o2,

I have recently cancelled my o2 contract at the end of the 24 month period. I have a credit balance of GBP 42 on my latest bill dated 19 November. How do I get this money please?

thank you,

tim

Re: refund after cancelled o2 contract

adamtemp64 — Mon, 19 Nov 2012 12:23:01 GMT

you can fill in the o2 web form.

https://www.o2.co.uk/apps/help/help?qid=1&q1=34

Re: refund after cancelled o2 contract

Anonymous — Mon, 19 Nov 2012 12:51:54 GMT

thank you for the helpful response. tim

Re: refund after cancelled o2 contract

Anonymous — Tue, 17 Jan 2017 03:16:52 GMT

I'm having a similar issue after cancelling my Pay Monthly contract within the cancellation period and paying my bill. Unfortunately, I'm unable to submit information using the form provided. It says submission failed. Please help me resolve this issue since additional money was drawn from my debit card.

Re: refund after cancelled o2 contract

jonsie — Tue, 17 Jan 2017 03:23:48 GMT

You will need to speak to customer service to get a refund of any overpaid amount if the form isn't working for you.

http://www.o2.co.uk/contactus