topic Re: 3g signal non existant, can I cancel my contract claiming it is not being fulfilled? in Pay Monthly

3g signal non existant, can I cancel my contract claiming it is not being fulfilled?

Anonymous — Thu, 18 Oct 2012 20:05:39 GMT

As title, the 3g coverage in GL2 9QH is very poor. Everyone at work (on o2) complains about it. Not many people left on o2 at work now tbh! Other network providers have amazing coverage in the area and I want to change over to the three network. I have 10 months of my o2 contract left.

Can I cancel the contract without paying too much of a cancellation fee?

Thanks

Re: 3g signal non existant, can I cancel my contract claiming it is not being fulfilled?

perksie — Thu, 18 Oct 2012 20:15:23 GMT

You would have to pay the number of months x the monthly contract price.

Re: 3g signal non existant, can I cancel my contract claiming it is not being fulfilled?

jonsie — Thu, 18 Oct 2012 23:15:45 GMT

Maybe the signal will improve after the maintenance?

Live results for GL2 9QH, Tewkesbury, Glos

Our network is currently working fine
We'll be carrying out some maintenance on our phone masts in this area on the 22 October.
Updated 00:00 (refreshed hourly). Recent faults might not show yet.

Normal coverage for Voice, Text and Email (2G)
Good indoors and outdoors.
Normal coverage for Mobile Internet (3G)
Good outdoors. OK indoors. Not good for mobile broadband.
Normal coverage for Mobile Internet (3G900)
Good outdoors. OK indoors. Not good for mobile broadband.