topic Phone not working in Pay Monthly https://community.o2.co.uk/t5/Pay-Monthly/Phone-not-working/m-p/1825131#M293047 <P>How do I get a new phone</P> Mon, 19 Jan 2026 14:55:55 GMT Sonyah 2026-01-19T14:55:55Z Phone not working https://community.o2.co.uk/t5/Pay-Monthly/Phone-not-working/m-p/1825131#M293047 <P>How do I get a new phone</P> Mon, 19 Jan 2026 14:55:55 GMT https://community.o2.co.uk/t5/Pay-Monthly/Phone-not-working/m-p/1825131#M293047 Sonyah 2026-01-19T14:55:55Z Re: Phone not working https://community.o2.co.uk/t5/Pay-Monthly/Phone-not-working/m-p/1825132#M293048 <P>Hello <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5898539">@Sonyah</a>&nbsp;</P><P>Do you have O2 insurance?</P><P>If so contact o2 customer services Here&nbsp;</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Mon, 19 Jan 2026 15:03:30 GMT https://community.o2.co.uk/t5/Pay-Monthly/Phone-not-working/m-p/1825132#M293048 TallTrees 2026-01-19T15:03:30Z Re: Phone not working https://community.o2.co.uk/t5/Pay-Monthly/Phone-not-working/m-p/1825133#M293049 <P><SPAN>Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you</SPAN></P><P><SPAN>See links below</SPAN></P><P><SPAN>Or you can call them from 8am to 8pm on 0808 002 0202 or&nbsp;<STRONG>0800 081 0255</STRONG></SPAN></P> Mon, 19 Jan 2026 15:13:53 GMT https://community.o2.co.uk/t5/Pay-Monthly/Phone-not-working/m-p/1825133#M293049 jonsie 2026-01-19T15:13:53Z