https://community.o2.co.uk/t5/Pay-Monthly/Charged-twice/m-p/1824423#M292981 <P>I payed 18 pound this morning and my bill was 38 pound and I paid 20 a hour and half ago but 40 has been taken instead of the 20 so I would like a refund of that money&nbsp;</P> Thu, 08 Jan 2026 17:30:10 GMT Jay36 2026-01-08T17:30:10Z https://community.o2.co.uk/t5/Pay-Monthly/Charged-twice/m-p/1824423#M292981 <P>I payed 18 pound this morning and my bill was 38 pound and I paid 20 a hour and half ago but 40 has been taken instead of the 20 so I would like a refund of that money&nbsp;</P> Thu, 08 Jan 2026 17:30:10 GMT https://community.o2.co.uk/t5/Pay-Monthly/Charged-twice/m-p/1824423#M292981 Jay36 2026-01-08T17:30:10Z https://community.o2.co.uk/t5/Pay-Monthly/Charged-twice/m-p/1824426#M292982 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5895491">@Jay36</a>&nbsp;</P><P class="">This is a customer to customer community, not O2, so we cannot access your account, sorry.</P><P class="">You need to contact O2.</P><P class=""><SPAN class="">Message them on Social Media. Facebook or Instagram </SPAN><A href="https://www.o2.co.uk/abouto2/social-media" target="_blank" rel="noopener">https://www.o2.co.uk/abouto2/social-media</A> or give them a call on 202 or 0344 809 0202</P><P class="">Although by the time you're refunded, next months bill will be due and the credit you have now will be used for that.</P> Thu, 08 Jan 2026 17:52:33 GMT https://community.o2.co.uk/t5/Pay-Monthly/Charged-twice/m-p/1824426#M292982 MI5 2026-01-08T17:52:33Z