topic Re: O2 refund cheque bounced in Pay Monthly

O2 refund cheque bounced

LahLaw — Sat, 06 Dec 2025 12:47:33 GMT

I've left 02. They owe me £6. They sent me a cheque which bounced. What is going on?

Re: O2 refund cheque bounced

Anonymous — Sat, 06 Dec 2025 12:59:46 GMT

@LahLaw The cheque bounced? I know O2 CS are incompetent most of the time but...

Re: O2 refund cheque bounced

madasaf1sh — Sat, 06 Dec 2025 13:14:53 GMT

@LahLaw

it could be the cheque was cancelled, your only option is to speak to the Payment Management team on 0800 902 0217 and ask them to send it via Bank Transfer...

Re: O2 refund cheque bounced

MI5 — Sat, 06 Dec 2025 13:27:51 GMT

If an O2 cheque for £6 bounced we're all in the

Re: O2 refund cheque bounced

LahLaw — Sat, 06 Dec 2025 13:35:09 GMT

Yes I did call that 0800 number, entered all the codes/ numbers they requested but it wasn't recognising anything I keyed in. Went round and round in the menu rabbit hole trying to get through to a human being but then got cut off.

Re: O2 refund cheque bounced

MI5 — Sat, 06 Dec 2025 13:45:49 GMT

@LahLaw

message them on Social Media if that works best for you - on Facebook or Instagram https://www.o2.co.uk/abouto2/social-media