topic Re: Want to leave in Pay Monthly

Want to leave

Mel52 — Thu, 06 Nov 2025 13:41:58 GMT

Spending hours on the phone in a queue on 202, no one picking up.

Re: Want to leave

jonsie — Thu, 06 Nov 2025 14:39:45 GMT

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2

Re: Want to leave

madasaf1sh — Thu, 06 Nov 2025 15:26:43 GMT

@Mel52

Best time to call is at 8am, as the lines will be very busy due to the recently announced changes , so you just liker every other customer wait in the queue.